Description
Facilities: The hotel has a lift and features 350 rooms. The reception desk is open round the clock. Amenities available at the hotel include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-acc… more
Meals: Dining facilities include a restaurant with air conditioning, a dining room, a breakfast room, a bar and a pub. A continental breakfast gives guests many delicious reasons to rise and shine. At lunch and dinner, guests can order à la carte or choose a set menu. Special meals, including diet meals, are also available.
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- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Computer room
- Pool table
- Shops in hotel
- TV lounge
- Parking
- Covered parking
- Nearby parking
- Parking
- Valet parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Complimentary high-speed Internet
- Services
- Banquet and event room
- Bike rental
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Cloakroom facilities
- Coffee machine
- Conference centre
- Currency exchange
- Fax/photocopier
- Hair dryer
- Heated pool
- Indoor pool
- Iron
- Ironing equipment
- Library
- Luggage storage
- Medical service
- Meeting room
- Microwave
- Newspapers
- Postal service
- Public bathroom
- Rooftop pool
- Room service
- Safe
- Seasonal outdoor pool
- Security
- Serviced office
- Stores
- Sun terrace
- Vending machines
- Children
- Childcare
- Children´s entertainment
- Kids' TV channels
- Kids' playground
- Swimming pools
- Children’s playground
- Poolside sun loungers
- Bars
- Bar
- Coffee/tea in public areas
- Vending machines
- Restaurants
- Breakfast buffet
- Menu for diabetics (on request)
- Rooms for events / banquets
- À la carte restaurant
- Gym and SPA
- Gym
- Massages
- Spa
- Activities
- Golf course
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Very good
Based on 2401 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Chicago
Showing 3 featured reviews out of 2401 TripAdvisor reviews
K
Kayleigh K
25/05/2026
“👍”
Awesome service and great attitudes. Happy people.
J
Jasmine H
25/05/2026
“Great all around”
Great experience! Super nice service!
Z
Zach S
21/04/2026
“Daymion H. being a great leader”
Daymion H. was electric. He brought an amazing energy to the breakfast experience every single day we were here. He was blessing people left, right, and center. He was the definition of a servant leader, cleaning up after people, helping explain how things worked properly, and doing it all with a j… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 4 reviews
Service: 9
Cleanliness: 8
Room: 9
Facilities: 8
Location: 10
Quality/Price: 8
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More Info Less Info
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