Description
Facilities: 1543 rooms are located on 25 storeys and can be reached by lift. Check-in and check-out are possible at any time at the reception desk. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Th… more
Location: This grand luxury landmark hotel is situated at the heart of Chicago and affords fantastic views out over Grant Park and Lake Michigan. The convenient location of this hotel at the southern end of the Magnificent Mile allows for quick and easy access to the city's many museums, theatres and world-class shopping venues.
Meals: Various dining options are available, including a restaurant with air conditioning, a café, a bar and a pub. A delicious breakfast provides energy for the rest of the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Washing machine
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Bowling
- Casino
- Computer room
- Dance hall
- Entertainment
- Games room
- Pool table
- Shops in hotel
- Parking
- Covered parking
- Nearby parking
- Parking
- Security-controlled parking
- Valet parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- High-speed cable connection
- Services
- Banquet and event room
- Bike rental
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Cloakroom facilities
- Computer room
- Conference centre
- Currency exchange
- Fax/photocopier
- Fireplace
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Heated pool
- Indoor pool
- Iron
- Ironing equipment
- Luggage storage
- Meeting room
- Newspapers
- Picnic area
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Sun terrace
- Sun terrace
- Terrace
- Trouser press
- Vending machines
- Wake-up call service
- Wedding service
- Children
- Childcare
- Children´s entertainment
- Cot
- Kids' TV channels
- Swimming pools
- Children’s playground
- Poolside sun loungers
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Snack bar
- Restaurants
- Breakfast buffet
- Menu for diabetics (on request)
- Rooms for events / banquets
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Activities
- Bike rental
- Golf course
- Golf course within 3 km
- Tennis court
- Water park
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 7422 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Chicago
Showing 4 featured reviews out of 7422 TripAdvisor reviews
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Katie V
San Ramon, California
02/08/2026
“Staff that goes above and beyond…”
Attending this hotel as a vendor for the NAWL conference, I was blown away by the staff. They were all so helpful, professional, and friendly. One particular staff member Nancy Haddad really went above and beyond her call of duty. She checked in on us around 2 PM to check to see if we needed anythi… more
K
kathryn v
02/08/2026
“Hotel staff that went above and beyond…”
The staff at this hotel helping out with the set ups for the NAWL conference were extremely friendly, professional, and willing to help in anyway. I wanted to give a special shout out to Nancy Haddad who checked in on us vendors to see that we had eaten or received any food yet for the day. Upon he… more
K
Kalen G
Saint Paul, Minnesota
31/07/2026
“Cancellation Request Due to unexpected medical situation”
Five stars, and it's entirely because of the people. We had booked a stay at the Hilton Chicago for Lollapalooza and unfortunately had to cancel at the last minute due to an unexpected medical situation right before the trip. It was stressful and disappointing to navigate on short notice. Suzana … more
M
McKenna H
30/07/2026
“Good service”
Nya at the front desk was very nice and helpful :)
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 6 reviews
Service: 8
Cleanliness: 9
Room: 7
Facilities: 8
Location: 9
Quality/Price: 7
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