Homewood Suites By Hilton Chicago Downtown South Loop

“New and clean with great amenities and location”

This is a lovely hotel with tons of amenities in a perfect Chicago Loop location. We stayed for a weekend in February 2026 to visit the museums. Everyone had cabin fever, so a quick trip to Chicago and swimming at the pool were a nice change of pace. If the weather had been warmer, we could have wa… more

This is a lovely hotel with tons of amenities in a perfect Chicago Loop location. We stayed for a weekend in February 2026 to visit the museums. Everyone had cabin fever, so a quick trip to Chicago and swimming at the pool were a nice change of pace. If the weather had been warmer, we could have walked to the museum campus, but it was a bit too cold for that. Even so, we were just a short walk away from Lou Malnati's and the Eleven City Diner (so cute and good). Even in 20 degrees, we could comfortably walk to both places. We also tried the hotel restaurant, Leiya, which was good but not great, but convenient with a lot of kid-friendly options, though no kids menu. The rooms are spacious, clean, and comfortable. Everything feels new and clean. I believe every room is a suite with a pull out sofa bed and small kitchenette. The beds were comfortable and the bathroom was lovely. The hotel offers a ton of communal amenities, like coin laundry (thanks to car sickness, we needed that right away and were really grateful to have this!), a gym, a beautiful breakfast room with views of the lake, and a nice pool. the breakfast room is accessible with your key card all day long and has comfortable seating and TVs plus all day coffee, tea, and hot chocolate if you need a break. The staff could not have been nicer. We kept having weather issues, even rescheduling our trip, and calling the hotel with questions. They were always courteous and accommodating, making sure we had adjoining rooms. Thank you, Alexis, for all your help! Cons: - This hotel was sold out in early February, which surprised me because I was expecting it to be relatively empty in the off season. I guess that's a sign of a good hotel :) - One of only two elevators was down the entire weekend and the stairs are locked from floor to floor (presumably a safety requirement) so we couldn't walk to get to breakfast or the pool. With every room sold, moving around was tough. I never saw anyone attempt to fix the elevator, so I don't know how long this will continue to be an issue. - The L is close (great if you plan to use it) but we could hear it from our room at night and it woke me up a few times. Earplugs would have solved this problem, but I didn't bring them on this trip. - Free breakfast is always a nice touch, but some odd choices were made on this breakfast buffet. For the two days I was there, there was never any standard choices like scrambled eggs, bacon, or sausage. Instead, we had western omelets, frittatas, pulled pork, and smoked sausage. I don't mind unique options, but the kids were not impressed. Even so, the non-hot options were standard (fruit, yogurt, toast, bagels, cereal, pastries, etc.), so we found stuff to eat. - The pool was overcrowded. I guess I am used to a fairly empty indoor hotel pool, but obviously a lot of families were also dealing with cabin fever and what kid can resist a swim? The pool was so heavily chlorinated that it affected me just sitting in the pool room. Even so, I could not get my kids out of the water, so it was worth the trouble. Overall, a this is a really solid hotel! I am glad we found it and would happily stay again.

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“No evening reception”

Hotel is great and location is close to museum campus. My only complaint is they are not doing the evening reception, despite listing it on their website. This hotel only does it Wednesday evenings but they didn’t even have it on Wednesday even though the front desk gives you an info sheet at check… more

Hotel is great and location is close to museum campus. My only complaint is they are not doing the evening reception, despite listing it on their website. This hotel only does it Wednesday evenings but they didn’t even have it on Wednesday even though the front desk gives you an info sheet at check in saying they do. When I spoke to the front desk, they were just like ‘oh, I guess they’re not doing it. They didn’t do it last week either.’ They were so nonchalant about not having an amenity they advertise.

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