Description
Facilities: 22 suites and 285 double rooms are located on 39 storeys and can be reached by 4 lifts. Check-in and check-out are possible at any time at the reception desk. Amenities available at the complex include a baggage storage service, a safe and a cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a rang… more
Meals: Various dining options are available, including a restaurant with air conditioning, a café and a bar. A delicious breakfast provides energy for the rest of the day.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Self-service laundry
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Computer room
- Dance hall
- Shops in hotel
- TV lounge
- Parking
- Nearby parking
- Parking
- Valet parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- Free Internet
- Pay-per-use WiFi
- Services
- 24-hour gym
- Banquet and event room
- Bike rental
- Breakfast in bed
- Café
- Cash machine at the hotel
- Conference centre
- Fax/photocopier
- Hair dryer
- Iron
- Luggage storage
- Meeting room
- Newspapers
- Private check-in / check-out
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Sun terrace
- Terrace
- Wedding service
- Children
- Cot
- Bars
- Bar
- Coffee/tea in public areas
- Restaurants
- Rooms for events / banquets
- Gym and SPA
- Gym
- Massages
- Spa
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 603 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Chicago
Showing 4 featured reviews out of 603 TripAdvisor reviews
D
Daydream61992093930
07/04/2026
“My daughter was attending a pre-professional ballet competition.”
The hotel staff was phenomenal! From check in with Satara at the front desk to breakfast in the restaurant with Juan everyone including Charles the doorman was delightful!! I’d stay here again just based on the staff. Also, the food in the restaurant was divine.
D
DANIELA V
05/04/2026
“Amazing Stay with Outstanding Service!”
We had such a great experience at the Royal Sonesta Chicago Downtown! From the moment we arrived, everything felt easy and welcoming. The valet service was smooth, and Kass was especially amazing—super helpful and friendly, which made a great first impression. Check-in was just as nice. The staff … more
M
Meghan M
01/04/2026
“Amazing location and warm staff made our stay!”
Our stay was wonderful. Great location along the river. Staff was amazing. Arturo was present everyday and always greeted us with a smile. He went out of his way to make us feel at home and to help with anything we needed. Lucas was also amazing, welcoming us back each time we walked through the do… more
P
Phil W
31/03/2026
“Lucas is GREAT!”
We had a great stay, mainly because of Lucas. He is a personable and extremely helpful Jack of several trades. Lucas assisted us with porter duties, parking, directions, superb dining recommendations, and more—from the minute we pulled up to the hotel through our final night. He’s the most attent… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 40 reviews
Service: 9
Cleanliness: 9
Room: 10
Facilities: 9
Location: 10
Quality/Price: 9
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