Description
Facilities: 22 suites and 285 double rooms are located on 39 storeys and can be reached by 4 lifts. Check-in and check-out are possible at any time at the reception desk. Amenities available at the complex include a baggage storage service, a safe and a cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a rang… more
Meals: Various dining options are available, including a restaurant with air conditioning, a café and a bar. A delicious breakfast provides energy for the rest of the day.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Self-service laundry
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Computer room
- Dance hall
- Shops in hotel
- TV lounge
- Parking
- Covered parking
- Nearby parking
- Parking
- Valet parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Free Internet
- Services
- 24-hour gym
- Balcony
- Banquet and event room
- Bike rental
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Conference centre
- Currency exchange
- Fax/photocopier
- Hair dryer
- Iron
- Ironing equipment
- Library
- Luggage storage
- Meeting room
- Newspapers
- Private check-in / check-out
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Sun terrace
- Terrace
- Wake-up call service
- Wedding service
- Children
- Cot
- Bars
- Bar
- Coffee/tea in public areas
- Restaurants
- Rooms for events / banquets
- Gym and SPA
- Gym
- Massages
- Spa
- Activities
- Golf course
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
#{ nationalIdentificationCode }
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Congratulations! You know how to look for deals
Excellent
Based on 636 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Chicago
Showing 5 featured reviews out of 636 TripAdvisor reviews
P
Paradise67086338878
19/05/2026
“Great Hotel”
The front desk staff was excellent at check-in and LISI was magnificent. She was able to get us an upgrade at a very reasonable cost. The hotel is in a spectacular location. Wouldn’t want anything else.
L
Lori W
19/05/2026
“Windy City Chicago”
The restaurant service was very good. Juan, Charles and crew were professional and personable. Not only did I receive the attention to see if I had everything I needed, but Juan was happy to help me out with a map of the city of Chicago since it was my first time visiting. By the end of the day, I… more
A
Aisha D
18/05/2026
“Perfect”
Lucas was simply amazing! So helpful and welcoming. Always opened the door and helped with bags! So pleasant and he made our stay a pleasure
M
Monica A
16/05/2026
“A great stay”
This was a great hotel stay! I was checked in and greeted by Satara, who provided excellent service throughout my stay. She was, pleasant, efficient, resourceful and always offered up a smile and professionalism and she assisted me. I would definitely stay at the Royal Sonesta again!
L
Lexine L
15/05/2026
“Sonesta”
All is great! With the exception of not having in house slippers
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 40 reviews
Service: 9
Cleanliness: 9
Room: 10
Facilities: 9
Location: 10
Quality/Price: 9
#{item.note}
#{item.note}
#{item.note}
#{item.user}
Date: #{item.date}
#{ getBarText }
More Info Less Info
Key features of the moderation of reviews
There is an automatic system that detects offensive language, in which case the review will not be published. If an owner reports one of the reviews, the review will be re-evaluated and, if it fails to comply with our content standards, it will be taken down.
Our criteria for collecting guest reviews
After getting home from the trip booked with us, the customer will receive an email asking them to review different aspects of each of the services booked. The system only allows the booking holder to complete this review and only once.
When will my review appear on the website?
Reviews typically take less than 24 hours to appear on our website. The process may take longer if our team of moderators have to examine the review in more detail.
How long will my review stay on the website?
Once it has been published, your review will automatically appear in the summary of reviews and if it is considered a featured review (based on publication date, length and quality of content), the complete review will also appear. Said review will not appear or will disappear from the system if it contains offensive language or if it is reported.
Can I get a reward for my opinion?
No. Reviews written in exchange for personal rewards such as gifts, services, or money will be taken down.
Can a review be edited?
No, once a review has been written, it cannot be edited. If you want it taking down, you can ask to have it deleted and not republished again.
Will my review appear on other websites or publications?
Once published, all or some of the reviews written by our members may be used on some of our partner sites or in promotional material in general.
If I write a review about a service, can the provider contact me about it?
No, as the personal data of the booking holder writing the review will not be shared with any service providers being reviewed. In the featured reviews shown, only the booking holder's first name will appear, meaning that there's no way that the service provider can contact you.