Courtyard By Marriott Chicago Glenview Northbrook

“Great people”

Great people and great service. Very nice people that work at the bistro, pretty clean rooms and a decent balcony to sit out on

“Awesome Service!”

Joscyln and Vanessa at the hotel bistro were awesome! Very pleasant to talk to and very inviting. Made for a great experience!

“Aging and overpriced, but in a fantastic location”

This is a hotel that was probably great in the 90s, but has lots of signs of age. The rooms, while dated, are clean, with comfy beds and soft pillows. Bathroom is clean and well-lit, and we really enjoyed our stay. It is overpriced in my opinion for the state of the facilities. The hotel was under… more

This is a hotel that was probably great in the 90s, but has lots of signs of age. The rooms, while dated, are clean, with comfy beds and soft pillows. Bathroom is clean and well-lit, and we really enjoyed our stay. It is overpriced in my opinion for the state of the facilities. The hotel was under renovation (?) in certain areas, with lots of thick white dust kicked up if you walked through -- which you had to in order to reach the laundry room and fitness center. The staffs at the front desk were always helpful and pleasant to interact with, but they never seemed to have quarters on hand which meant that you would probably better off going to the laundromat down the street (assuming you have a car). The cleaning staff, on the other hand, seemed to actively resent guests. Every single one I interacted with, whether passing in the hallway or asking a question, gave me nasty looks. I had to ask one cleaning lady for an extra rubbish bag and she seemed flabbergasted as to what I was referring to. It took a solid few minutes to establish what a rubbish bag was, and I had to eventually point to it in her cart. This really isn't an issue if you are staying for a short time, but we were staying for around a week and ran into them a lot in the mornings. On the upside, the location is hard to beat: right across of the shopping plaza and with lots of good eats within walking distance! Close to Joongboo if you need to pick up anything for a longer stay, and not that far from Target/Walmart for other household needs. This area is not a bustling metro area by any means, but you can absolutely do worse in Glenview. A/C and heating worked well. Our room was facing the shopping plaza, so we did hear a lot of honking and even sirens/ambulances into the night; that is something to keep in mind if you are sensitive to noise. That said, I didn't hear our neighbors and it was generally quiet in the hotel which was a pleasant surprise. Major sore spots: - shower made odd, very loud high-pitched whine the entire time it was on, this was incredibly annoying and my #1 complaint - pool was quite cold, we visited well into winter and the pool/pool area could have been heated better as it was painfully cold. no hot tub either. pool area is gorgeous though and would be lovely in the summer - TV was very old and small - rooms looked quite dated but the lobby area seemed recently redone, which is strange - construction area was not well-ventilated and very dusty, be careful if you have asthma - no free coffee and no on-site restaurant, the Bistro in the lobby seemed to always be closed (not a huge issue as you can grab food nearby anyways) I would probably stay somewhere else next time, but the location of this hotel really is excellent for myself as an Asian who enjoyed being across the street from Iron Age, Tous les Jours, Sogongdong, Paik's Noodle, and so on. 10/10 for location, 7/10 for the rooms.

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