Description
Facilities: The hotel has a lift and features 408 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. A number of shops, incl… more
Meals: Various dining options are available, including a restaurant, a café and a bar. Breakfast, lunch and dinner will satisfy appetites big and small.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Bowling
- Dance hall
- Shops in hotel
- Parking
- Covered parking
- Nearby parking
- Parking
- Valet parking
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Banquet and event room
- Breakfast in bed
- Café
- Cash machine at the hotel
- Cloakroom facilities
- Coffee machine
- Conference centre
- Currency exchange
- Fax/photocopier
- Hair dryer
- Indoor pool
- Iron
- Ironing equipment
- Luggage storage
- Meeting room
- Microwave
- Newspapers
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Stores
- Vending machines
- Wake-up call service
- Wedding service
- Bars
- Bar
- Coffee/tea in public areas
- Vending machines
- Restaurants
- Rooms for events / banquets
- Gym and SPA
- Gym
- Spa
- Activities
- Golf course
- Golf course within 3 km
- Tennis court
- Accessibility
- Wheelchair access
- Wheelchair-accessible room
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Very good
Based on 3559 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Louisville - Ky
Showing 5 featured reviews out of 3559 TripAdvisor reviews
Q
Q5254EGbonnieb
Clayton, California
03/08/2026
“Great”
We had a great experience at the hotel. The staff and valet were very welcoming and knowledgable. Within walking a visitor center and restaurants.
S
Smart Bodies P
31/07/2026
“Great way to start the day at Sway”
Sandy at Sway was very helpful to her my day started before my business convention. Great to start the day with positive vibes
E
EmilySpeedGrrl
Miami Beach, Florida
26/07/2026
“Last-minute switch to the Hyatt”
We chat into the Hyatt in Louisville last minute. We had reserved an Airbnb, but it was moldy. So we left the Airbnb and checked in last minute to the Hyatt. It was extremely clean. There was no evidence mold. The staff friendly. I would recommend staying here
C
Christopher C
Allen Park, Michigan
30/07/2026
“Decent hotel, lacking for business travelers though.”
Overall, the hotel was decent. As a business traveler going to a conference, I was very surprised that this conference center connected location did not have a desk with an office style chair in the room.
D
Denisa D
29/07/2026
“Two washcloths for reservation of four and cold coffee for breakfast”
Restaurant on site is horrible. Make other eating arrangements. If you want cold coffee you’ll get it. The Starbucks wasn’t any better I got a caramel ribbon crunch and could only taste crunched ice
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info