Detroit Marriott Southfield

“Marriott M Club Lounge - One of the best in USA because of Barbara”

Been at the lounge 2 days in a row. Stocked AND managed super well and an enjoyable experience thanks to their host Barbara. I stayed 137 nights last year at Marriott brands and this is definitely one of the best within the Marriott Brand in the US. And the experience is made or broken by its host.… more

Been at the lounge 2 days in a row. Stocked AND managed super well and an enjoyable experience thanks to their host Barbara. I stayed 137 nights last year at Marriott brands and this is definitely one of the best within the Marriott Brand in the US. And the experience is made or broken by its host. Barbara is awesome

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“Quick overnight visit.”

All staff members that we have dealt with were very respectful and helpful! From finding us a proper desk chair to asking if we needed anymore. Barbara in the Club Lounge was so friendly, warm and was so easy to talk with. Really made you feel at home!

“Excellent Hotel for Business or a Family Event”

I recently spent one night at this property and found it to be an excellent choice for accommodations. The lobby area is well maintained and is stunning with marble floors and ample space for people to meet for discussions. As you enter the hotel straight ahead is a full service bar and just to the… more

I recently spent one night at this property and found it to be an excellent choice for accommodations. The lobby area is well maintained and is stunning with marble floors and ample space for people to meet for discussions. As you enter the hotel straight ahead is a full service bar and just to the left is a full-service restaurant. The end door poor is well maintained with plenty of towels and the exercise room has the latest state of the arts gym equipment. Upon entering the hotel I was greeted by JaQuallia and Mariah, both of whom were professional and friendly and the acknowledged and thanked me for my Lifetime Titanium status. Checking in went smoothly and because of my elite status the associates stated that my sleeping room would be on the 6th floor near the concierge lounge. Even though the lounge was not open, it had been stocked with snacks and drinks. Because of the concierge lounge being closed on the weekend I was provided a free breakfast in the restaurant. The two front desk associates provided me with suggestions for dinner and since it was a holiday, even called the restaurant to make sure they were hope. I found the room to be clean and having ample space with large windows and double shades to block out light from street lights or the morning sun. Even though this Marriott is located near a busy street I could not hear any noise. The bed was comfortable, the large screen tv worked perfectly and had extra movie channels. I prefer feather pillows for sleeping and upon my request house keeping quickly brought them to my room. The breakfast was buffet and contained hot and cold items and fresh fruit. During my stay the outside temperture was very warm and the morning front desk associate offered me a bottle of clod water as I was checking out. One can only become a Lifetime Titanium member by staying in lots of Marriott hotels. I can honestly say that in terms of service, accommodations, and efficient staff, this is one of the best I have ever stayed in. There is an old saying "a fish always stinks from its head"., meaning if an organization is poorly run, it is because of leadership. In this case the Southfield Marriott evidently has excellent leadership. I would never list this property as a 3 start hotel, it is either 4.9 or 5.0.

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