Hilton Garden Inn Milwaukee Downtown

“Fun in Milwaukee”

Judge did an excellent job job of unloading my car n helping me get online to pay for my parking He was friendly n encouraging! He gave me directions to various restaurants around the hotel

“Wonderful”

Beautiful hotel and great valet service. It was a great stay.

“Great location, very clean and regal hotel experience.”

The entire staff from the GM/AGM and down. Everyone was so nice and accommodating. Allie was absolutely she helped out above and beyond with making sure everything was great.

“Decent”

As someone with a heavy and absurdly large suitcase, I was disturbed to see a bunch of stairs to get to the entrance. We arrived overnight, 1am, and it was nice that someone was there to lift our heavy bags up to the lobby. It was also nice that there was a person, behind the desk, as we walked i… more

As someone with a heavy and absurdly large suitcase, I was disturbed to see a bunch of stairs to get to the entrance. We arrived overnight, 1am, and it was nice that someone was there to lift our heavy bags up to the lobby. It was also nice that there was a person, behind the desk, as we walked in, to check us in at that hour. They must have expected us bc check in took about 30 seconds and everything was ready which was greatly appreciated after a long day of traveling. The man said something about the room being over to the left. I saw an elevator and my first instinct was to go in it. We stepped in it and when it was time to choose a floor, my heart sunk when I realized that our room number was 123. You know what that means. First floor. I don’t think I have ever been on the first floor in a hotel in my life. Ok so we then stepped out of the elevator (humiliated) and went around the corner. Needless to say, the view is trash. I think there is both a wall and a dumpster, within our view. The ceilings are high and that means the curtains are very high and therefore hard to move. The room is on the smaller side but the high ceilings make the room seem larger. The bathroom was decently sized at least. The shower was also decently sized and with decent water pressure. The water temperature was easy to figure out and control. The toiletries were well stocked. We were given 3 towels for two of us which is better than two but worse than four. The towels were basically sand paper. To the contrary, the bed was heavenly. I LOVE that they do an actual sheet rather than just the fitted sheet and a duvet as if we are sleeping in the tundra. One of the pillows was a joke of a pillow, which is unfortunately pretty common in hotels I have noticed. The other pillow had barely adequate enough integrity to be better than a few layers of tissue paper. Thermostat worked well. Location, btw, couldn’t be better. The market is basically right next door as well as many restaurants and bars. The house keeping is every other day. Our room got zero TLC after our first night. After the second night, our room was made up but our three "main towels" had tumbled down to two which is, as said above, worse than three. Oh, when we arrived there was that extra roll of toilet paper but the active roll (on the dispenser) had like two sheets so we were cutting it close after the first full day and had to request another. When our room was serviced on the second full day, we weren't given any additional TP! Cutting down our towel supply and not replenishing the TP? What did we ever do to you? We had to ask for another buffer/safer roll again for the second night in a row. Desk people probably thought we were dumb and having diarrhea. This stuff weren't deal breakers but made for a less than ideal stay.

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