Best Western Plus Rio Grande Inn

“Southwest themed hotel with attached restaurant, excellent service.”

We’ve stayed here before, so it was my first choice in booking a last minute room Wednesday night, but they were out of Kings… so we booked at the Drury Inn. The Drury turned into a fiasco, so at 9:00 at night we moved over to the Best Western Rio Grande… it was perfect! First, the friendliness o… more

We’ve stayed here before, so it was my first choice in booking a last minute room Wednesday night, but they were out of Kings… so we booked at the Drury Inn. The Drury turned into a fiasco, so at 9:00 at night we moved over to the Best Western Rio Grande… it was perfect! First, the friendliness of the front desk. Secondly, it was late. I was hungry, and I was very grateful to be able to sit down and have a real meal right there at the hotel. Excellent homemade tamales!!! Parking around back within an enclosed fence was ample and secure. The room is tastefully decorated, but more importantly… clean and comfortable!!! Breakfast is not your average instant eggs and frozen potatoes… no! It’s a sit down fried eggs and bacon kind of breakfast! Bonus… they even had Gluten Free Toast for those of us that are forced to eat gluten free!!! And the waitstaff, both dinner and breakfast, were super! Admittedly, I was in a very bad mood when I walked in, but I was well fed and well rested when I left. Thanks Best Western!!!

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“A lovely stay”

I was participating in a tour starting late April and arrived in Albuquerque a few days before to explore on my own. The staff was incredibly friendly and helpful, and before I even asked, I was told that they had arranged for me to stay in the same room for the tour. Breakfast was excellent. Th… more

I was participating in a tour starting late April and arrived in Albuquerque a few days before to explore on my own. The staff was incredibly friendly and helpful, and before I even asked, I was told that they had arranged for me to stay in the same room for the tour. Breakfast was excellent. The pickup at the airport was most appreciated, as was the airport shuttle for my departure. The hotel is roughly a 15-minute walk to Old Town, and there are numerous restaurants along the way. Pickups for Lyft rides to wherever were easy and quick. My room was very nice and the bed quite comfortable. A lovely stay.

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“Changed not the same have always stayed here for last 25 years”

This is a good hotel, have been staying here the last 25 years every time we come to Albuquerque. This time one complaint, had to pay before stay due to the fact sold out it was during the Gathering of Nations POWWOW, I get it, but still if you are coming why are we paying before we get there to s… more

This is a good hotel, have been staying here the last 25 years every time we come to Albuquerque. This time one complaint, had to pay before stay due to the fact sold out it was during the Gathering of Nations POWWOW, I get it, but still if you are coming why are we paying before we get there to secure the room? If we do not show up then the hotel still collects the fee, so we had reservations, so no need to collect ahead. Did not like that policy, said only happened during the Gathering of Nations and the Balloon Fest still not a very welcomed Policy. Although rooms are clean, and like the breakfast in the morning, What happened to the microwaves, and the outlets to plug our devices, like cell phones, UBS apparatus to charge were not working against the wall. on the table, the plugs did not work either, this is sad. I mean you pay all this money for rooms and items in the hotel do not work. It is an ideal location for old town, and clean but it was just not the same as before. Staff is friendly, but the people renting rooms not so much, the staff at the desk need to inform people to return the luggage carts back to where they belong, we could not find one anywhere the morning we were checking out. Some people must of put them in their rooms, the hotel is just not the same. Next time staying somewhere else.

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