Staybridge Suites Las Cruces By Ihg

“Pretty nice hotel!”

This was our first time staying at a Staybridge hotel, and it was a pleasant experience. The hotel offers free parking, which is always a plus. The check-in process was smooth and the check in staff was friendly. Our room was nice and large, featuring a king-size bed, sofa, and kitchenette. The be… more

This was our first time staying at a Staybridge hotel, and it was a pleasant experience. The hotel offers free parking, which is always a plus. The check-in process was smooth and the check in staff was friendly. Our room was nice and large, featuring a king-size bed, sofa, and kitchenette. The bed was comfy, and the room was clean. Although the bathroom was small, the shower was good, which made up for it. The room was nice, but certainly could do with being modernised. The hotel was quiet, providing a peaceful environment for a good night’s sleep. We also enjoyed the free breakfast, which included free fountain drinks—a unique and great addition! Overall, we had a very positive stay and would definitely consider returning.

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“Great Staff, Budget-Friendly, but Some Comfort Trade-Offs”

This was a mixed experience overall, but the helpfulness of the staff and the price point go a long way toward making up for the downsides. Pros: Comfortable beds and pillows, and we eventually slept reasonably well; however, we always bring earplugs when we're traveling. The hotel is right next t… more

This was a mixed experience overall, but the helpfulness of the staff and the price point go a long way toward making up for the downsides. Pros: Comfortable beds and pillows, and we eventually slept reasonably well; however, we always bring earplugs when we're traveling. The hotel is right next to the freeway, so noise is a definite issue unless you’re a deep sleeper or come prepared. It was very clean. Furniture and finishes are a bit banged up, but nothing egregious. The room amenities were generally adequate. We appreciated that the toiletries were cruelty-free Dove products. However, there were no USB plugs—something we’ve come to expect these days—and we had to unplug the bedside alarm clock just to charge our phones. Our first room had a non-functional A/C--but to the staff’s credit, they moved us quickly and without any hassle to a different (upgraded) room at no extra charge. That said, the A/C in the new room was still limited to 68 degrees, which is warmer than we prefer at night. Breakfast was standard for this level of hotel—nothing remarkable, but enough to get us going. Surprisingly for a traditional hotel, there was no ice machine--but the staff kindly filled a trash bag with ice from the kitchen for our cooler. It’s hard to say whether we’d stay again. The freeway noise and warm room temperature are deterrents. But the rate was hard to beat ($105 before tax, $120). The staff truly went out of their way to make us comfortable within the limitations of the property.

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