Description
Facilities: The hotel has a lift and features 399 rooms. English- and German-speaking staff at the reception desk in the lobby are happy to answer any questions. Amenities available at the hotel include a cloakroom, baggage storage service, safe and cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The … more
Meals: The dining area includes a restaurant and a bar. Breakfast and lunch are served every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Self-service laundry
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Bowling
- Computer room
- Pool table
- Shops in hotel
- TV lounge
- Parking
- Covered parking
- Nearby parking
- Parking
- Parking (extra charge)
- Security-controlled parking
- Valet parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Free Internet
- Pay-per-use WiFi
- Services
- 24-hour gym
- Balcony
- Banquet and event room
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Coffee machine
- Conference centre
- Fax/photocopier
- Fireplace
- Hair dryer
- Heated pool
- Iron
- Ironing equipment
- Library
- Luggage storage
- Meeting room
- Newspapers
- Public bathroom
- Room service
- Safe
- Sale of tours
- Security
- Serviced office
- Supermarket in hotel
- Vending machines
- Wake-up call service
- Children
- Cot
- High chair
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Snack bar
- Restaurants
- Breakfast buffet
- High chairs
- Kids buffet
- Menu for diabetics (on request)
- Rooms for events / banquets
- À la carte restaurant
- Gym and SPA
- Gym
- Activities
- Tennis court
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Very good
Based on 3443 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of New York
Showing 5 featured reviews out of 3443 TripAdvisor reviews
W
Wilson F
06/04/2026
“The right place for a comfortable stay”
I am giving this review for two main reasons-The customer service experience I had with Daniel and Maia. I felt compelled to give the review because they made me feel at home right away. From advising what options where available while we waited for our room to accessing the WiFi to handle my bus… more
B
Ben T
11/03/2026
“Daniel is the man!”
Daniel is the man! Everytime we came in he always offers us water and asked us about our day. He made check in super quick and easy, and anything we needed he was always ready to help. Great staff here!
M
marielouisef513
10/03/2026
“Awesome costumer service-Vanetta”
Great location, clean rooms, Vanetta at front desk is the kindest, most helpful human. Costumer service is off the charts
M
Marina C
Edinburgh, United Kingdom
19/03/2026
“Great location and great staff”
We had a wonderful stay—the room was comfortable and the hotel is in a great location. The staff were friendly and very helpful throughout our visit. The only downside was the elevator service, which could be quite slow at times. It seems there may not be enough lifts for the number of rooms, and … more
R
Regina S
Vaughan, Canada
06/04/2026
“Decent choice is you are coming without car”
We stayed as a couple mid March and wanted to explore the area for a few days Pros: Location- only if you are using public transportation or taxi/uber. Close to major attractions, shops, bars, food and subway stops Clean hotel Very nice view, booked river view king room and asked for higher floor… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 2 reviews
Service: 9
Cleanliness: 9
Room: 9
Facilities: 7
Location: 9
Breakfast: 9
Quality/Price: 7
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