Villa Roma Resort And Conference Center

“Great family vacation”

This was our first time at this resort, decided to take my 2 boys and their 2 best friends during Christmas vacay. We were pleasantly surprised but how many indoor activities were offered daily. The rooms are a bit outdated but we really didn’t mind because they offer daily housekeeping which was a… more

This was our first time at this resort, decided to take my 2 boys and their 2 best friends during Christmas vacay. We were pleasantly surprised but how many indoor activities were offered daily. The rooms are a bit outdated but we really didn’t mind because they offer daily housekeeping which was a huge plus! The grocery store is only like 8 min away and a full kitchen allows you to save on meals. The shuttle allows everyone to be able to go wherever they want without having to walk in the snow. The boys want to come back to do all the outdoor activities so we just booked July 4th week to return.

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“A trip back in time”

We arrived on Monday of Christmas week for a 4 night stay. We booked through Interval and when we arrived at the main reception building, we were directed to drive up the road to a timeshare office. Once there, check in was quick and our unit was located literally next door to the timeshare office … more

We arrived on Monday of Christmas week for a 4 night stay. We booked through Interval and when we arrived at the main reception building, we were directed to drive up the road to a timeshare office. Once there, check in was quick and our unit was located literally next door to the timeshare office building. We were in a one bedroom unit within a quad of buildings, each having 6-8 units. I think we were the only guests in the entire quad for our first two nights. On Christmas Eve, a few more guests arrived. Our unit, like the rest of the resort, is dated and a bit run down. The decor is a mixture of original (late 70's?) and updates here and there that are more recent. The living room and bedroom have independent wall-mounted heating units which worked well. The televisions (one in living room and one in bedroom) are not "smart" but did come with dvd player (so bring dvd's). We had to pull a big piece of furniture away from the wall to connect the dvd player to the tv as it had been discounted. The lighting in the unit is very dim, with wall sconces and lamps instead of recessed lighting. The bathroom is especially poorly lit. The small kitchen is not the original but was updated at some point. Kitchen could use a few basic items that weren't included: no cutting board, muffin tins or baking sheets, dishwasher pods, non-stick pans, ice tray or ice maker. Laundry is in the hallway and a bit pricey at $2.50 for washer and $2.00 for dryer. I've included a picture of one of the schedule of events (they provide a detailed itinerary for each day on paper available at timeshare office or main desk, not digital). Some of the events didn't happen because no one showed up to participate. We did use the pool, which was nicely heated and we had it all to ourselves. We made use also of the sauna upstairs. The hot tub was broken and according to staff, had been for some time with no eta on when it would fixed. There is very little to do in the surrounding area, as Callicoon and Jeffersonville are small, rural towns. We went skiing at Big Bear Masthope one day (and would have a second day but a somewhat heavy snow made us hesitant to venture out). We spent our nights mostly going to the game area and playing pool or ping pong as the resort events were limited or didn't happen. We tried visiting the bar in the main building and Hole 19 in their golf clubhouse. Neither had happy hour or cocktail specials despite a note on the itinerary highlighting them. The housekeeping staff were great; coming on Christmas Eve to make sure we had plenty of supplies in advance of Christmas Day when they would be off. We really appreciated the extra towels and supplies in advance of the holiday. Grounds crew shoveled early the morning we had upwards of 6 inches of snow overnight and we were able to head out later in the day easily as they plowed early. Our unit was a fairly short walk to the main building, so we didn't use the free shuttle more than once. However, I noticed it runs continuously all over the resort, taking guests wherever they'd like to go. We did not eat any meals at the cafe or restaurants, so I can't comment on their food at all. Our unit had a kitchen and we cooked almost all meals there. We ventured out to Callicoon Distillery one evening and had great meatloaf sandwiches and drinks. That's worth an excursion if you visit. I really don't like to give a review of less than 3 stars and try to be balanced and fair. I did read many comments prior to our trip and I knew that the resort would not be new and that there were some issues. Even so, I was a bit surprised by just how much needs attention here. I can imagine how Villa Roma was in its heyday and I hope with investment and strategic vision they will once again. We would love to return one day if that happens.

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