Beau Rivage Golf & Resort

“Needs a remodel and deep cleans”

We were here for tonights for a friend’s wedding. The room we got was on the ground floor. We really liked the size of the room but that’s about it. You can hear the floors creaking when people above you walk. I guess we were lucky people above were not loud so we only heard them when they walked o… more

We were here for tonights for a friend’s wedding. The room we got was on the ground floor. We really liked the size of the room but that’s about it. You can hear the floors creaking when people above you walk. I guess we were lucky people above were not loud so we only heard them when they walked or dropped something. The bathroom needs a major renovation. Bath tub, all the faucets seems like they’re all from the 70s. It’s the faucet that you have to pull out and it’s quite hard to do so because of how old it is. Good thing the toilet seems new. My major concern is how dirty the room was. There were dust on top of all the dressers drawers. Faucet in the shower has soap scum on it. All the walls need to be wipe clean. We were not told during check in that we had to request maid service. We will not be staying here again, you can get better rooms and service with this price elsewhere.

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“Going downhill quickly, alas...”

So -- we've loved this place. It's been in serious need of refurbishment for some time now. But we like the location a bit outside of town (we love to take the ferry to Southport for lunch and the Cameron art museum is a fabulous gem -- don't miss it!) We also like the 700 s.f. size --and the pr… more

So -- we've loved this place. It's been in serious need of refurbishment for some time now. But we like the location a bit outside of town (we love to take the ferry to Southport for lunch and the Cameron art museum is a fabulous gem -- don't miss it!) We also like the 700 s.f. size --and the price is right -- so we're willing to overlook some shabbiness and the somewhat "held together with tape and chewing gum" attitude of management. having said that -- there's a limit and they've just about reached it! We stayed in April and the bathtub had an annoying leak, the part of the lamp in the living room that holds the bulb was attached with black electrician's tape, the hair dryer didn't work. The view from the bathtub showed the underside of the toilet rim was FILTHY BLACK. I reported the tub leak was told it would be fixed -- apparently someone came in but -- still leaking out when I bathed (not SUPER fast leak but...) SO -- we return a month later. Same room. Sofa had huge dirty spots all over the upholstery. I took photos and went straight to front desk to say "we've just arrived and this is how the sofa looks -- we don't want to be blamed for this!" Settled into room and guess what? Same bathtub leak. SAME FILTH in the toilet. Same electrician's tape. We're nice guests who 'clean up" for maids (who have a back-breakingly tough job). And we always tip maids nicely (please people, don't forget to do this!) We put all our stuff away so the counters are easy to clean. We put all dirty towels in the sink, so maid doesn't have to reach down and get them. We tidy up the bedroom so it's easy to vacuum and make the bed. On our way out after our first night, I saw the maid next door and told her we were leaving and the room was free for her to clean, and to please pay attention to the toilet. We came back and -- NOTHING had been touched. Back to front desk. "Oh, didn't anyone tell you when you checked in that you have to request maid service?" That was new -- "No, no one did. I am used to reusing towels and not having fresh sheets to save water, etc -- and that's FINE with us. But we were expecting this." SERIOUSLY? No one to even vacuum, clean the sink and make the bed? SIGH. If they keep on this course, this place is really going to become so rundown that they're going to be in real trouble...

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