Description
Facilities: The hotel has a lift and features 181 rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, a safe and a cash machine are available. Wireless internet access in public areas allows guests to stay connected. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There … more
Meals: The dining area includes a restaurant and a bar. A delicious breakfast provides energy for the rest of the day. Special meals, including diet meals, are also available. The hotel also offers special catering options.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Pool table
- Shops in hotel
- TV lounge
- Parking
- Covered parking
- Nearby parking
- Parking
- Security-controlled parking
- Valet parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary high-speed Internet
- Pay-per-use WiFi
- Services
- 24-hour gym
- Banquet and event room
- Café
- Cash machine at the hotel
- Coffee machine
- Conference centre
- Fax/photocopier
- Fireplace
- Hair dryer
- Indoor pool
- Iron
- Ironing equipment
- Luggage storage
- Meeting room
- Microwave
- Newspapers
- Postal service
- Public bathroom
- Room service
- Safe
- Security
- Serviced office
- Stores
- Supermarket in hotel
- Wake-up call service
- Children
- Childcare
- Kids' playground
- Bars
- Bar
- Coffee/tea in public areas
- Snack bar
- Restaurants
- Breakfast buffet
- High chairs
- Menu for diabetics (on request)
- Rooms for events / banquets
- Gym and SPA
- Gym
- Hot tub
- Spa
- Activities
- Golf course
- Table tennis
- Tennis court
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
#{ registryNumber }
National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 1144 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Charlotte
Showing 4 featured reviews out of 1144 TripAdvisor reviews
B
Bridgett G
25/03/2026
“Amazing”
Beds where so Comfortable.. warm cookies were amazing. I love that the security was there at certain hours you had to have a key card to get in the hotel and the elevator felt safe. Overall experience I would give it a 10 out of 10.
D
Denise R
17/03/2026
“Very pleasant stay!”
We had missed our flight due to the partial government shutdown and couldn't get another flight until the next day, so we checked in with almost nothing (our luggage made the flight, but we did not). Jeraka at the desk was extremely helpful, providing us several complimentary amenities (deodorant, … more
S
Stephanie W
22/02/2026
“Concert Night Out”
I just wanted to share a quick note about my recent stay and recognize the Guest Service Manager. From what I saw, she was doing a really great job making sure everything ran smoothly and that guests were taken care of during checkin. The line was wrapped in the lobby and she stepped right on in to… more
K
Kenny R
18/02/2026
“Great service”
Great service from the bartender Lisa.
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info