Pine Needles Lodge & Golf Club

“Excellent hospitality from Garrett”

The gentlemen in the golf shop Garret G. understands hospitality and very knowledgeable in the course. He went out of his way to help me with any questions and grabbing clothes. Excellent experience there at Pine Needles and a big shout out to Garrett!

“excellent restaurant but the course is so-so”

Stayed across the street at Mid Pines but played golf and had dinner here. The golf course was in great shape but it's not my favorite. It seemed like every hole looked the same; very green grass surrounded by sand and pine needles. Didn't have a Donald Ross feel. On the other hand, dinner at t… more

Stayed across the street at Mid Pines but played golf and had dinner here. The golf course was in great shape but it's not my favorite. It seemed like every hole looked the same; very green grass surrounded by sand and pine needles. Didn't have a Donald Ross feel. On the other hand, dinner at the lounge was excellent, an outstanding rack of ribs and our favorite beer, Pernicious.

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“Great golf courses, very subpar hotel ”

Stayed here for two nights. The Good: both courses we played were excellent. Starters and one waiter at Pine Needles resort were great. The Bad: pretty much the rest. Checked in late and the woman helming the desk was disinterested and kept talking in her cell phone for what appeared to be… more

Stayed here for two nights. The Good: both courses we played were excellent. Starters and one waiter at Pine Needles resort were great. The Bad: pretty much the rest. Checked in late and the woman helming the desk was disinterested and kept talking in her cell phone for what appeared to be a personal call during our check in process. After getting to our room, we were greeted by a little happy dog being directly beneath us constantly barking for 15 minutes. I tried calling the front desk, but when I went to use the phone the cord pulled out from the phone as the clip at the end of the cord had broken. Was able to hold it in place, but could not get the phone to call the front desk. So I used my cell and went through the prompts to get the front desk. No one answered. So I Went back to the front desk to inquire and found the same woman now casually talking to a bellhop, and this presumably ignoring my call. I was eventually told dogs are permitted and they’d call the folks to tell them a complaint had been received. Returned to the room and the dog kept barking for another 20+ minutes until we presumed the owners returned. Finally, quiet. Our next pleasure was to see a cockroach climbing up the wall of our room up high above a bed. The room had high ceilings, so I couldn’t kill it. Hopefully it hid somewhere besides our bags. Next morning, we showered. Drain was clogged and backed up. Let the front desk know before golfing. Went to shower after golf and drain had been unclogged. Unfortunately, beds weren’t made, and no new towels or shampoo/supplies delivered. So no room service during our stay. Perhaps this is policy, which is fine, but we felt we should have been told at check in so we’d know what to expect. Rooms and hotel are really dated. There is charm, but you have to know going in this is not a fancy place; it is decidedly no frills. We liked the golf so much we discussed possibly going back. But we’ll at least know ahead of time that all of the employees, save two we encountered, appear both disinterested and unhappy, which obviously leads to poor customer service.

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