Description
Facilities: The hotel has 6 lifts and features 293 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests … more
Meals: Various dining options are available, including a restaurant, a café and a bar. A delicious breakfast provides energy for the rest of the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Bowling
- Computer room
- Dance hall
- Shops in hotel
- Parking
- Covered parking
- Nearby free parking
- Nearby parking
- Parking
- Valet parking
- Pets
- Pets allowed
- Smoking
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- 24-hour gym
- Banquet and event room
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Cloakroom facilities
- Coffee machine
- Conference centre
- Currency exchange
- Fax/photocopier
- Hair dryer
- Hairdresser / Barber
- Iron
- Ironing equipment
- Luggage storage
- Meeting room
- Newspapers
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Security
- Serviced office
- Trouser press
- Vending machines
- Wake-up call service
- Wedding service
- Children
- Cot
- Kids' TV channels
- Swimming pools
- Children’s playground
- Bars
- Bar
- Coffee/tea in public areas
- Vending machines
- Restaurants
- Menu for diabetics (on request)
- Rooms for events / banquets
- Gym and SPA
- Gym
- Jacuzzi
- Massages
- Spa
- Activities
- Golf course
- Snorkelling
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Very good
Based on 3400 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Cleveland
Showing 5 featured reviews out of 3400 TripAdvisor reviews
S
Steve N
11/05/2026
“Iconic stay at an iconic hotel”
The hotel was gorgeous. The staff were accommodating and friendly. Prior to my stay I had communication with Director of Operations Tim and he was very helpful.
L
L O
10/05/2026
“Professional caring staff”
The hotel is beautiful and well maintained. The location is amazing. The staff (management, Tim & Josh) were simply wonderful). I had an extremely bad experience while in Cleveland, but I must say the two of them went above and beyond to try to make everything better. Their professionalism an… more
8
815lesliek
Georgia
04/05/2026
“An enjoyable experience”
The hotel is in a great location and walkable to many locations in downtown Cleveland. The price was great for the location, and the room was clean, quiet, and comfortable. The room was always clean and well maintained as well as stocked by housekeeping.
S
Sportsanchor
Charleston,SC
02/05/2026
“Really cool historic hotel in a perfect Cleveland spot”
Very cool spot. Neat hotel in a great location. Walkable to all sports. Great staff and housekeeping. Banquet captain hooked me up with some outstanding salmon when I told him I loved fish. Just overall cool experience.
S
Shannon W
30/04/2026
“Great location!”
Great stay! The room was clean and the staff were very helpful. The location is great for downtown activities as everything is walkable.
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info