Courtyard By Marriott Dayton South Mall

“Okay”

I am a Bonvoy Platinum Elite and generally have good experiences at Courtyards around the world. We have visited Miamisburg many times over the years and avoided this place because it looked very run down but recently read it was completely renovated. We arrived late. The gentleman who greeted us … more

I am a Bonvoy Platinum Elite and generally have good experiences at Courtyards around the world. We have visited Miamisburg many times over the years and avoided this place because it looked very run down but recently read it was completely renovated. We arrived late. The gentleman who greeted us was friendly, recognized my elite status and had us in our room quickly. I asked if there was bottled water in the room and his female colleague snapped at me “we have water in the market but you have to buy it!” He intervened and said to just take a couple complementary due to my Platinum status. Good answer. There was a general casualness of the employees which does not bother me but I could not tell who worked there and who was staying there until someone walked behind a counter. The same casualness appeared in the renovations in the property. Everything lacked detail and crispness like the contractors did not care. The same was true for the housekeeping. Nothing was outwardly dirty but the beds looked like they were made by an angry 6 year old. The extreme water saving faucet and shower head made washing and showering a challenge. I saved shaving until I got home over fear of butchering my neck. The beds were comfortable so we slept well. During our 2 day stay, it appears housekeeping replaced the towels while we were gone. There was no other evidence of housekeeping. The hotel offers complimentary coffee in the lobby in the morning and ‘to go’ style breakfast items for purchase. There was nothing outstanding and nothing terrible about this hotel. We might stay there again if the price is right next time visiting.

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