Mt Hood Oregon Resort, Bw Premier Collection

“Best (Near Portland) Golf Trip Location”

This is simply one of the best places to stay for you golf trip getaway or other vacations. Come and stay, play the course, eat the the two restaurants. The staff is the best on the mountain for service and made me feel so welcome.

“Relaxing / friendly visit”

Peaceful setting, friendly , loved the holiday decor, relaxing restaurant atmosphere. Being an animal parent i like how dog friendly they are even have a stick station at there pet building!

“Hit and Miss”

We stayed at the Mt. Hood resort for 4 nights with our two small children and mini schnauzer. Fall at Mt. Hood is beautiful. The location was perfect. It was only a few minutes from Welches where there is a nice grocery store and a variety of restaurants. There are 2 restaurants on the resort p… more

We stayed at the Mt. Hood resort for 4 nights with our two small children and mini schnauzer. Fall at Mt. Hood is beautiful. The location was perfect. It was only a few minutes from Welches where there is a nice grocery store and a variety of restaurants. There are 2 restaurants on the resort property as well which are in walking distance. Unfortunately, we found that out by walking to Mallards for dinner after our Jeep broke down. The food hit the spot, the music was nice and the service was great! The room was a bit outdated, but we chalked it up to the rustic charm of the forest. We had a squeaky door and the dog area had some dog poop that was not picked up by the precious guests. Once we brought that to the hotels attention, they fixed the door and cleaned the dog area. When our car broke down, we were stranded in the rain in Sandy with the kids and dog and called the hotel for options to get back to the resort. The concierge who answered the phone was unhelpful and told us to get a hotel in Sandy, despite having already had been there for 2 days, all of our belongings were at the hotel and we didn't have a way to get to another hotel either. She also declined assisting us with taxi recommendations as Uber and Lyft did not have cars there. She said there was a shuttle, but that it would not pick us up, we had to walk miles across town to get there in the next 30 minutes. We were extremely disappointed in the customer service. After a couple hours of waiting and some sheer luck, an Uber driver from Portland accepted the ride and drove us back to the resort. We expressed our grievances to the hotel after the stay and the manager Christopher was kind, communicative and supportive. He rectified our negative experience with a discount and offered a discount on a future stay to make up for the shortcomings. Our vacation could use a redo and we look forward to staying at the Mt. Hood Oregon Resort again.

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“"Mountain" Complex Hotel”

Sprawling property in the Mount Hood area (about 25min down the mountain from Timberline lodge). Fairly low elevation here (about 1300ft). There is one main building that houses the restaurant and a bunch of smaller buildings with the rooms. These have outdoor entrances and their own parking areas.… more

Sprawling property in the Mount Hood area (about 25min down the mountain from Timberline lodge). Fairly low elevation here (about 1300ft). There is one main building that houses the restaurant and a bunch of smaller buildings with the rooms. These have outdoor entrances and their own parking areas. There is a pool and hot tub in the middle of all the buildings which was very nice. Property was rather empty while we were there and on-site restaurant seemed understaffed. There are also tennis courts in the area and a golf course nearby. Room was well-sized and had a nice large closet by the door that was great for storing outdoor gear or for hanging things to dry. Enjoyed our visit to the area.

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