Hampton Inn Pittsburgh University Medical Center

“Small rooms but adequate”

We stayed here well we toured university of Pittsburgh with our daughter. Overall, the hotel was fine. One thing that we really did not like was the sliding door for the bathroom. Makes it kind of awkward when there's a family situation there.

“Disappointed”

Honestly disappointed overall. Staff was decently friendly. We are in town from out of state for surgery tomorrow at UPMC. We arrived a little early due to pre-surgery apt timing and they checked us in without charging an early check in fee. But that's the best thing I can say. It smells in here. B… more

Honestly disappointed overall. Staff was decently friendly. We are in town from out of state for surgery tomorrow at UPMC. We arrived a little early due to pre-surgery apt timing and they checked us in without charging an early check in fee. But that's the best thing I can say. It smells in here. Bad. Like a dirty musty smell. Even being in here for a little bit and my nose adjusting some, I can still smell it. There's also almost no amenities other than a small workout room. The tv channels are so minimal and there is no guide, no renting movies, nothing. The remote even sucks haha you have to hold down each button for a few seconds before they work and you have to go through channel by channel to see what's on without a guide. I'm also surprised that for a hospital so local to UPMC, using hospital location as a selling and promotional reason for choosing this hotel, breakfast doesn't start until 6am. Most morning surgery times are 5/6/7 in the morning, it would have been a nice to enjoy breakfast before heading to the hospital but we won't have time now since we have to be there before 6am. For the cost of a room per night PLUS $25 per day to park, I'd expect a little more and I definitely didn't expect this smell. It's bad enough that I'd request a refund and to stay somewhere else if it we were staying more than one night. Oh and there is also no hand soap? Is that normal now? There's only one small "face soap" and an individual make remover wipe. The hand lotion, shampoo, conditioner are bottles fixed to the wall and thats it.

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“Glad the stay was only one night”

Ours was a one-night stay. The hotel overall was clean and well-located, and the staff were kind and attentive throughout our stay. The poor breakfast room attendant seemed overworked. I do want to mention a design choice in the room that may not work for everyone. The bathroom has a sliding doo… more

Ours was a one-night stay. The hotel overall was clean and well-located, and the staff were kind and attentive throughout our stay. The poor breakfast room attendant seemed overworked. I do want to mention a design choice in the room that may not work for everyone. The bathroom has a sliding door that does not lock, and with an inch or so gap, which offers very little in the way of privacy. For couples or families who arecomfortable with that setup, it might not be an issue—but for others, it can feel awkward. It’s something I wish I’d known in advance, as it would have influenced our booking decision. Hopefully, it’s an area the hotel might consider improving for future guests.

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