North Shore Oceanfront Resort Hotel With Waterpark

“Happy I didn't listen to the poorer reviews; good stay!”

I was concerned staying at this property because of previous reviews on travel sites, but the price was too hard to pass up and I am happy I stayed! I traveled with my mom, aunt and 2 young cousins- 5 and 6 and the resort was perfect for their ages. The water park is at the hotel next door but its … more

I was concerned staying at this property because of previous reviews on travel sites, but the price was too hard to pass up and I am happy I stayed! I traveled with my mom, aunt and 2 young cousins- 5 and 6 and the resort was perfect for their ages. The water park is at the hotel next door but its less than a 5 minute walk. The water park was clean not too crowded and the kids loved it. Perfect for their ages and we spent one full day there with them. The breakfast restaurant is also at the hotel next door but again, very short walk and a good price for the Breakfast buffet. On Fridays they have have Bluey buffet for the kids. The restaurant in this hotel is newly renovated and had great food. Its got more of an upscale feel. While the rooms are not exactly like the pictures, you can tell is just an outdated resort, the hotel was very clean and the staff was constantly cleaning the floors and premises to combat the sand and water from the beach. Anything we needed the household staff got from us and everyone was friendly and accommodating. The arcade had great games. The indoor miniature golf place is small but there are so many great miniature golf places down there to go to, its no loss. And the indoor pool is typical of indoor pools, small and smell of chlorine but makes no difference to kids who still love it. You are not going to get the most comfortable beds and the furniture needs updated, but that's a good trade off for the amenities and beach location you get. Its a good value overall.

less

“Most Hotel Annoying Experience!”

My family and I recently stayed at the North Shore Resort for vacation. We checked in on Saturday and I explained to the front desk representative Steve that the card on file that I paid 1 night stay with was hacked and I had a temporary card given to me by the bank. I asked if we could switch the … more

My family and I recently stayed at the North Shore Resort for vacation. We checked in on Saturday and I explained to the front desk representative Steve that the card on file that I paid 1 night stay with was hacked and I had a temporary card given to me by the bank. I asked if we could switch the cards and immediately his demeanor changed and he acted like we were a problem and says "thats a going to be a problem" and stated that they needed to refund the money and send us a refund check. Sending us the check was fine. As my husband proceeded with his card Steve with no eye contact says “we need the card so we can charge the entire stay". Steve then gives us wristbands for the waterpark and pools etc. and says if you lose these you are out of luck because you will not get anymore. When asking Steve questions he continued no eye contact and forgot to charge us an extra $45.00. They hounded us for the $45.00 that they forgot to charge because Steve was to busy belittling us at check in. We then spoke to the Guest Services Manager Claudine. Claudine was very helpful but stated we had to pay the $45.00 dollars or they would not give us our refund. Again we did not mind paying the $45.00 but the fact they hounded us and tried to hold the refund check hostage is crazy to us. On another note our phone did not work the whole stay, the room was fine but nothing like the picture online and bathroom was extremely small. Waterpark was fun but beware there were 6 kids going down slides at once and cracking you in the back. Balcony view and pool were great! Would love to visit Myrtle Beach again but would never stay at this hotel again!

less