North Charleston Marriott

“A great stay”

We recently stayed here for two nights as part of a pre cruise. We were disappointed to know that the cruise line did not put us close to the historic district, but the disappointment disappeared when we realized how nice this hotel was. Staff was so accommodating and friendly. Upon arrival at t… more

We recently stayed here for two nights as part of a pre cruise. We were disappointed to know that the cruise line did not put us close to the historic district, but the disappointment disappeared when we realized how nice this hotel was. Staff was so accommodating and friendly. Upon arrival at the airport we called for the hotel shuttle, which arrived very quickly. Our room was ready early, also a nice plus. We had booked a room with M Lounge access, so we headed there and were pleased with the offerings. Wednesday is Wine Down Wednesday in the M Lounge with free wine to go with the snacks and hors d'oeuvres. Later that evening we ate in Provisions and had an excellent dinner. Then to the bar - hubby was quite happy with the extensive bourbon offerings. A few little things could have been better. Our room had no drawers for storage, only a closet for hanging. The bathroom mirror was backlit by a nightlight that we could not turn off (I like a dark room). A parking charge was added to our bill even though we did not have a car, but the young lady at the front desk caught it and removed the charge. There was very little noise which was surprising, considering the proximity to the airport. Beds were very comfortable. The M Lounge attendant, Angel, was a true gem and the Marriott is lucky to have her. Her smiling face and friendliness really made our stay memorable.

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“Friendly registration staff with consideration for senior with mobility issues”

We were booked here for 1 night before our ACL cruise. This hotel is very close to the airport. We called for the hotel the shuttle, but it had just left the airport and would take 20 minutes to return for us. We decided on a taxi because of the hot NC afternoon sunshine. We opted for the taxi wh… more

We were booked here for 1 night before our ACL cruise. This hotel is very close to the airport. We called for the hotel the shuttle, but it had just left the airport and would take 20 minutes to return for us. We decided on a taxi because of the hot NC afternoon sunshine. We opted for the taxi which was operated by a women's organization (I think). They were courteous, efficient and very quick to load our luggage onto the comfortable, air-conditioned van. The hotel is lovely with a large entrance hall that opens onto a restaurant/lounge area. Staff at the registration counter was mostly friendly. I travel with a rollator/mobility device which is large and cumbersome. We had the rollator shipped via LuggageForward to the hotel before our arrival. Hotel staff were kind and understanding, kept the rollator in a locked area until our arrival at the hotel. Then placed the rollator in our hotel room before our arrival so it was there when we checked in. I greatly appreciate their consideration. A few things that I will comment on: We were in room #614. This is one of the updated, modern rooms. It has strange wallpaper but I think young people like this style. There is a large and nicely lighted table between the two beds. My suggestion is that a small table with a light is needed between the opposite side of the bed and the wall. I was sleeping on the side of the bed away from the lighted table, so I had no place for the small things that I have bedside at night (reading glasses, glass of water, kleenex, a light). We solved this dilemma by each sleeping in a separate bed so that we shared the large lighted table for our night-time things. Marriott ~ this was one of the most uncomforable mattresses I have ever had the opportunity (?) to sleep in. We frequent Marriott while traveling and I was very surprised at the poor quality of the mattress. The good news is that the pillows were great and plentiful. Other notes: What A Shower! It is a large, step-in shower with easy to manage the hot/cold spray, and with great water pressure. I want one just like this for my home. We had an issue with the location of the toilet roll. I get why it is installed in that location, but it kept sliding off the open side and rolling under the counter. Searching for the roll of toilet paper that rolled under the counter in a semi-dark bathroom at 3 o'clock in the morning was a bit frustrating. Restaurant staff was great. Food is plentiful ~ large enough to share if you prefer smaller portions. Cocktails were good. It's a very comfortable place to relax and meet new friends.

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“Marriott, always the first option”

Enjoyed our stay. A typical Marriott hotel, smelled awesome and our room was clean. I usually clean the tub and lysol the floors, room, tv remote, etc. I actually didn't see any residue from cleaning the tub which was a pleasant surprise. We didn't eat breakfast but was told $18 surcharge. Loved t… more

Enjoyed our stay. A typical Marriott hotel, smelled awesome and our room was clean. I usually clean the tub and lysol the floors, room, tv remote, etc. I actually didn't see any residue from cleaning the tub which was a pleasant surprise. We didn't eat breakfast but was told $18 surcharge. Loved the ambience of the place, several places to sit and gather outside of the room. The firepit was lit in the courtyard. Parking is a $10 surcharge for self-parking for a uncovered lot. I dnt understand why hotels with their own parking lots are charging to park now. We had it waived another site shows the hotel has free parking...3miles from the airport but we didn't hear the rain or planes. Down the street from Tanger oulets/sams club/ walmart, Chipotle, chickfila, and Culver. Not a walkable property but a great choice among many

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“Not thrilled”

As frequent travelers to the Charleston area, we decided to try this Marriott property vs the usual property we stay at ( Element Charleston) as we wanted a more full service hotel. We are frequent travelers to Marriott Properties and have Titanium status. My biggest issue with this hotel is that… more

As frequent travelers to the Charleston area, we decided to try this Marriott property vs the usual property we stay at ( Element Charleston) as we wanted a more full service hotel. We are frequent travelers to Marriott Properties and have Titanium status. My biggest issue with this hotel is that a scent is pumped into the hotel and rooms. When we first checked in our room had a strong cleaning fluid type scent. We assumed it had just been cleaned but when we left and came back a few hours later it was just as strong. I called the front desk and was told that’s an engineering issue.. so if you are sensitive to scents this is probably not the place to stay! We appreciated the access to the M lounge which had a great assortment of food and snacks. Dominique in the lounge was friendly and helpful! We enjoyed the bar area Saturday evening and the staff there were great. Not sure we will stay here again. It’s a solid choice by the airport but find overall a more welcoming feel at the Element

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