Courtyard By Marriott Gatlinburg Downtown

“Fine but try somewhere else first”

Comfortable and clean yet boring room, very overpriced, charged for parking. Not a bad place to stay but there are other options same or better for probably much less. $399./ night!? for a courtyard? Stayed at five star luxury hotels with valet for less. No complementary bottles of water in room. S… more

Comfortable and clean yet boring room, very overpriced, charged for parking. Not a bad place to stay but there are other options same or better for probably much less. $399./ night!? for a courtyard? Stayed at five star luxury hotels with valet for less. No complementary bottles of water in room. Shrinkflation at its finest. Decor reminded me of an office. I feel Marriot brands are more up market and have never been horribly disappointed with any property in particular but I may start trying Holiday Inns or go back to Hiltons next trip.

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“”

Pros: Great location, you can easily walk to the strip. Very quiet area. Heard no noise in our room. There's a "back way" to avoid some of the strip traffic. They have a Starbucks in their cafe. They upgraded us to a room with a balcony - the view was nice. Parking was right there / convenient / sp… more

Pros: Great location, you can easily walk to the strip. Very quiet area. Heard no noise in our room. There's a "back way" to avoid some of the strip traffic. They have a Starbucks in their cafe. They upgraded us to a room with a balcony - the view was nice. Parking was right there / convenient / spacious. Staff were all very friendly. Safe, clean area. Room was spacious and nice. Cons: We used Marriott points - but had we not, it would have been very pricey. I likely would not have paid rack rate. It was 90+ degrees outside during our trip. We had to keep our curtains shut at all times otherwise the room would not get cool. The a/c had to run constantly and the lowest it could reach was about 71. It was fine - but until we figured out to keep curtains closed it got pretty warm. Yes - it is $15/night to park... but there are not many hotels in Gatlinburg with free parking. Pigeon Forge, though, all seem to have free parking. Also - couldn't complain since our room was free with points. Overall - for the right price, we'd stay here again.

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“Hotel is Eh for the location and Cost”

The location is really nice walking distance from downtown. The windows were all dirty so you could not see outside the room window hardly at all. This is the first time I have ever stayed at a Marriott property and they did not give free waters. Our room was right beside the stairs so at all hours… more

The location is really nice walking distance from downtown. The windows were all dirty so you could not see outside the room window hardly at all. This is the first time I have ever stayed at a Marriott property and they did not give free waters. Our room was right beside the stairs so at all hours you heard people going up and down the stairs but also the door leading to the stairs. Water pressure for the showers was awful as well. All in all, it was an okay room that we hardly spent a lot of time in. Definitely have paid less for a way nicer hotel and room.

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“Hotel is nice. Some employees are egotistical.”

I stayed with my husband and two kids, along with my mother. We had separate rooms. They let us have an early check in which was nice. So we didn't have to wait around in Gatlinburg where it was pouring down rain. It's so close to all the shops and fun things to do with the kids. We walked every… more

I stayed with my husband and two kids, along with my mother. We had separate rooms. They let us have an early check in which was nice. So we didn't have to wait around in Gatlinburg where it was pouring down rain. It's so close to all the shops and fun things to do with the kids. We walked everywhere. Be aware you pay $15 per day for parking... at the hotel you already paid to stay in. I've never seen that at any other hotels but okay. Also you want to get the breakfast Included with the rooms bc it will be quite pricey if you don't. I will say the French toast with strawberries was amazing. The pool and hot tub(nice and big) was clean and always empty so the kids had fun. Last thing is the washing machine ate my money and when I told the front desk she said she called maintenence and he checked it out and said nothing was wrong with it. Overall the hotel itself is nice. Some of the people working there are smug.

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