Surestay Plus Hotel By Best Western Gatlinburg

Surestay Plus Hotel By Best Western Gatlinburg

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Surestay Plus Hotel By Best Western Gatlinburg

Gatlinburg - Tn - 218 Ski Mountain Road See map | BEST WESTERN

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Very popular destination!

6 properties have been booked in the last 15 minutes in Gatlinburg - Tn

£

Tourism surcharge from per person per night not included in the final booking price ( payable at the hotel)

£

Not included: Tourism surcharge of #{localTaxes.tax_percent}% in the final booking price. (payable at the hotel)

Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable

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Latest reviews of the property

7 Very good
Rating 3,5 around 5 for travellers of Tripadvisor

Very good

Based on 1022 reviews

Rating 4,3 around 5 for travellers of Tripadvisor

Location

Rating 3,9 around 5 for travellers of Tripadvisor

Quiet in the room

Rating 3,6 around 5 for travellers of Tripadvisor

Rooms

Rating 3,9 around 5 for travellers of Tripadvisor

Service

Rating 3,8 around 5 for travellers of Tripadvisor

Value for money

Rating 3,7 around 5 for travellers of Tripadvisor

Cleanliness

This accommodation stands out for being in the heart of Gatlinburg

Showing 5 featured reviews out of 1022 TripAdvisor reviews

M

Mobile63914242305

24/01/2026

Rating 5 around 5 for travellers of Tripadvisor

“look out for the bears!”

This was an awesome experience! I wish that we had more time set aside! We will be coming back! The veiws! The beauty! What an awesome time!

A

Alice D

18/11/2025

Rating 5 around 5 for travellers of Tripadvisor

“Good and Bad”

The lady at check-in was very rude; later that evening, we requested a fork, and she was watching television in the lobby and refused to get up and provide us with a fork. Positive note we did see 2 bears at our hotel and our room was really clean

S

Sightsee17779358329

29/10/2025

Rating 5 around 5 for travellers of Tripadvisor

“Close to my adventures”

Great location, good sized rooms,comfortable beds and nice breakfast. Buffet attendant kept everything well stocked. Plenty of close by parking.

B

BDSHouston

Marble Falls, Texas

23/10/2025

Rating 4 around 5 for travellers of Tripadvisor

“Great Location, Awesome Breakfast Staff”

Great location, but the price for a weekend was outrageous especially because it is so outdated. We had a nice time, though, due to the location in town (easily walkable to many places and located very close to the entrance of Smoky Mountains National park). Also, we enjoyed our balcony overlooking… more

V

Voyage614938

18/11/2025

Rating 3 around 5 for travellers of Tripadvisor

“Needs Management Attention”

The room itself was a good value for what we paid. Balcony over the river was nice. Had to ask for washcloths but was able to get them. The lady at the front desk when we checked in was not friendly. When checking out there were two employees talking openly, one in the lobby area and the other behi… more

The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info

About the property

Description

Facilities: The hotel has a lift and features 52 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a cash machine and a drinks machine. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Additional facilities include a TV room.… more

How to arrive

Gatlinburg - Tn - See map

Location: This hotel is located in Gatlinburg. The nearest airport is Knoxville - Tyson (TYS).

Facilities and services

Meals: Bed and breakfast can be booked. A continental breakfast guarantees a great start to the day.

Other
Air conditioning
Heating (free of charge)
Additional services
Laundry Service
Lift
Maid
Reception
24-hour reception
Multilingual staff
Entertainment
Computer room
TV lounge
Parking
Nearby parking
Parking
Pets
Pets allowed
Smoking
Smoke detector
Smoking area
Wi-Fi
Complimentary Wi-Fi
Complimentary high-speed Internet
Services
Balcony
Café
Coffee machine
Conference centre
Fax/photocopier
Hair dryer
Indoor pool
Iron
Ironing equipment
Meeting room
Microwave
Public bathroom
Seasonal outdoor pool
Serviced office
Vending machines
Wake-up call service
Bars
Coffee/tea in public areas
Vending machines
Restaurants
Breakfast buffet
Rooms for events / banquets
Swimming pools
Poolside sun loungers
Activities
Skiing
Accessibility
Facilities for people with disabilities
Wheelchair access
Check-in/Check-out
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method: #{ paymentMethods }
Payment date: #{ depositTime }
General
Number of people: #{numberOfPersons}
Floor: #{floorNumber}
Tourism register number:
#{ registryNumber }
Our rentals include:
Utilities
Cleaning
Admin fees and taxes
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Good to know

About the deposit

Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.

Additional information

Key pick-up

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Tourism register number:

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National Identification Code

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Taxes included in the final price

This property has additional information that you can

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Frequently asked questions about Surestay Plus Hotel By Best Western Gatlinburg

  • Which services stand out at Surestay Plus Hotel By Best Western Gatlinburg?

    Featured services at Surestay Plus Hotel By Best Western Gatlinburg are: Air conditioning, Heating (free of charge), Laundry Service, Maid See full list of services at Surestay Plus Hotel By Best Western Gatlinburg.
  • Yes, guests at Surestay Plus Hotel By Best Western Gatlinburg will be able to enjoy Poolside sun loungers.
  • Surestay Plus Hotel By Best Western Gatlinburg has Restaurant, Rooms for events / banquets, Breakfast buffet, Breakfast.
  • Surestay Plus Hotel By Best Western Gatlinburg has Nearby parking, Parking for its guests.
  • Yes, guests at Surestay Plus Hotel By Best Western Gatlinburg will be able to enjoy Complimentary Wi-Fi, Complimentary high-speed Internet.
  • At Surestay Plus Hotel By Best Western Gatlinburg, check-in is from 3.00 pm and check-out is by 11.00 am.
  • The top reviews of Surestay Plus Hotel By Best Western Gatlinburg are: This was an awesome experience! I wish that we had more time set aside! We will be coming back! The veiws! The beauty! What an awesome time!.
  • You can easily get to Surestay Plus Hotel By Best Western Gatlinburg with the following directions: Location: This hotel is located in Gatlinburg. The nearest airport is Knoxville - Tyson (TYS).
  • You´ll find Surestay Plus Hotel By Best Western Gatlinburg in Gatlinburg - 218 Ski Mountain Road
  • BEST WESTERN is the chain to which Surestay Plus Hotel By Best Western Gatlinburg belongs.
  • Gatlinburg - Tn
  • None - None
  • 0 Adult
  • 1 Room