Description
Facilities: The hotel has a lift and features 300 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, a safe and a cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for… more
Meals: The dining area includes a restaurant and a bar. A continental breakfast buffet guarantees a great start to the day.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Dance hall
- Games room
- Pool table
- Shops in hotel
- Parking
- Nearby parking
- Parking
- Pets
- Pets allowed
- Smoking
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Banquet and event room
- Breakfast in bed
- Café
- Cash machine at the hotel
- Coffee machine
- Conference centre
- Fax/photocopier
- Fireplace
- Garden
- Hair dryer
- Indoor pool
- Iron
- Ironing equipment
- Luggage storage
- Meeting room
- Newspapers
- Picnic area
- Private pool
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Security
- Serviced office
- Terrace
- Wake-up call service
- Water slide
- Wedding service
- Children
- Game area
- Kids' playground
- Kids' pool
- Swimming pools
- Children’s playground
- Children’s pool
- Bars
- Bar
- Restaurants
- Breakfast buffet
- High chairs
- À la carte restaurant
- Gym and SPA
- Gym
- Hot tub
- Spa
- Activities
- Golf course
- Skiing
- Water park
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 4500 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Gatlinburg - Tn
Showing 4 featured reviews out of 4500 TripAdvisor reviews
A
Amey D
06/05/2026
“A Beautiful Smoky Mountains Stay Made Even Better by Angel”
Absolutely — this puts Angel at the center: We want to start by giving a special shoutout to Angel, who truly made our stay memorable. She showed an exceptional level of care, warmth, and customer empathy, and went above and beyond to accommodate our last-minute request. Her thoughtfulness made a … more
S
Stephanie W
Wabash, Indiana
07/04/2026
“Best breakfast EVER!!!”
Loving this hotel! Awesome cool area. So nice to be staying up on a mountain. Breakfast is absolutely fantastic!! So much food! Hibachi style omelettes. Love it! Love it! Love it! The employees are so nice! Our waitress' name is Yorlin! She is super sweet.
S
Sharon R
06/04/2026
“Wonderful experience”
The bed was like sleeping on a cloud. Extremely comfortable. Pool and hot tub are open until midnight. Trolley will take you downtown. Nice outdoor area with fire pit. Beautiful views of the mountains.
E
Eu-Det C
04/04/2026
“Overpriced for the experience”
We stayed here recently for a few days and the hotel needs a good cleaning and updating. The elevator floors were often wet with standing water I assume from the pool but no attention was ever given to them. The rooms are dated and could use a good deep clean. They are musty and my allergies act… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info