The Ramsey Hotel & Convention Center

“Awesome place”

Really enjoyed our visit! Really wished the pool was heated.

“Buffet was a joke! Pool way to small!”

Breakfast pictures made me book our stay.. BIG mistake! We stayed 4 nights. Every morning breakfast was the same. Bland grits & gravy, scrabbled eggs, waffles, biscuit and sausage links. Yogart & granola. 2 cereal options. Sounds like a great verity however, this was every morning. Zero change up. … more

Breakfast pictures made me book our stay.. BIG mistake! We stayed 4 nights. Every morning breakfast was the same. Bland grits & gravy, scrabbled eggs, waffles, biscuit and sausage links. Yogart & granola. 2 cereal options. Sounds like a great verity however, this was every morning. Zero change up. Boiled eggs, muffin, bagel with cream cheese and fresh fruit would have been a nicer option. Dont get hooked like we did, because the pictures made it seem fantastic. It was far from. The pool area is a complete disaster. Pictures can be deceiving. Please, please, please have your babies wear nonslip shoes while walking in the pool area. The water floods the floor and we watched several children fall the short time we tried to use the pool. More seating is a must! When the movie is playing, every night at 8, with all the noise it's to over whelming to enjoy the pool or the movie. Playing a movie in the pool room is a fantastic idea, but it needs better structure. And for the love of all the germs....please have someone assist these babies with that popcorn machine. No idea where the parents are but someone should stepped in and make the bags of popcorn and had them set out. The outside fire pit was amazing. The hot tea, coffee, hot chocolate bar was a joke. The hot water for the teas & hot chocolate were luke warm at best. Coffee ... I wasn't brave enough to try. As for our room. We were on the bottom floor parking lot side. We could hear the music played in the lobby and under the patio lugage pickup area every time it was on from our room. Thats how loud it was. Or how thin the walls are. The doors are so thin, the people in the hall sounded like they were in the room with us. There is no privacy in the bathroom as well. From our room, we would hear every ones toilet around us flush. Every shower and sink that was running. We could hear everything happening in the halls like it was in our room with us. The water pressure is amazing but the way the shower doors are mounted, they is no way when you take a shower, you dont soak the floor. And dont worry about turning on the exhaust fan....there wasn't one in our bathroom. And the toilet ran way to long after flushing. Since the pool is open 24 hours. Having a staff member to monitor the pool and halls would have made a big difference with kids running around the halls at all hours of the night. Our room was comfortable and clean. Just extremely noisy. Very convenient to a lot on the strip. However we would not stay again because the breakfast was mediocre at best, noise the entire stay, mess of the pool room and not having items stocked like they should have been. We will book else where for our trip back to Pigeon Forge.

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“I wanted to love The Ramsey, but…”

Front desk ladies were amazing and so welcoming! I wanted to love my stay so much, except that my room was dirty. There was hair all over the bathroom floor and shower. There were crumbs in the sofa bed. No sheets either. We asked the front desk to send housekeeping back to our room, in which they … more

Front desk ladies were amazing and so welcoming! I wanted to love my stay so much, except that my room was dirty. There was hair all over the bathroom floor and shower. There were crumbs in the sofa bed. No sheets either. We asked the front desk to send housekeeping back to our room, in which they did. The hotel felt outdated and breakfast was not that good. My kids didn’t want to finish their breakfast. There were activities for the kids like air hockey, connect four, free popcorn, and movie at the pool which was great! Not sure if I’d stay here again.

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