Courtyard Knoxville Airport Alcoa

“Great stay !”

This courtyard is AMAZING!!! Sarah checked me and my family in and she was super polite and patient ! The rooms for me and my family were very clean and comfortable! I’d stay here again and recommend all my friends and family to stay here ! Thank you Sarah and team .

“Service Excellence with a Focus on Brand Consistency”

𝐇𝐨𝐭𝐞𝐥 𝐑𝐞𝐯𝐢𝐞𝐰: 𝐂𝐨𝐮𝐫𝐭𝐲𝐚𝐫𝐝 𝐊𝐧𝐨𝐱𝐯𝐢𝐥𝐥𝐞 𝐀𝐢𝐫𝐩𝐨𝐫𝐭 𝐀𝐥𝐜𝐨𝐚 ------ Michael Glinter has traveled to 68 countries and 36 states and has stayed in large branded and small boutique hotels. He believes telling the reader a positive and negative unbiased look at the experience people have is essential. ------ Having… more

𝐇𝐨𝐭𝐞𝐥 𝐑𝐞𝐯𝐢𝐞𝐰: 𝐂𝐨𝐮𝐫𝐭𝐲𝐚𝐫𝐝 𝐊𝐧𝐨𝐱𝐯𝐢𝐥𝐥𝐞 𝐀𝐢𝐫𝐩𝐨𝐫𝐭 𝐀𝐥𝐜𝐨𝐚 ------ Michael Glinter has traveled to 68 countries and 36 states and has stayed in large branded and small boutique hotels. He believes telling the reader a positive and negative unbiased look at the experience people have is essential. ------ Having had the opportunity to stay at various types of hotels, including large chains, specialty, regional, and private, I have found that certain hotels can set expectations even before you arrive. My recent stay at the Courtyard in Knoxville, Tennessee, demonstrates how attentive staff can significantly enhance the guest experience. ------ 𝐒𝐭𝐚𝐟𝐟: When I first arrived at the hotel, I was greeted by Leah with her adorable southern charm. She ensured a swift check-in process and promptly provided me with the requested water. Her helpful guidance to the elevator was much appreciated. The entire staff, from the hotel's management to the bistro team, contributed to a consistently welcoming atmosphere. When I sought coffee before the bistro's opening hours, the front desk staff went above and beyond by arranging for a barista to prepare a cup for me despite the early hour. This thoughtful service extended to other guests who subsequently requested coffee. Shining Stars at this hotel were Sierra and Cassidy. They truly made the evening and morning Bistro experience special. --- 𝐅𝐢𝐭𝐧𝐞𝐬𝐬 𝐂𝐞𝐧𝐭𝐞𝐫: The fitness center at this hotel was well-maintained, as is typical of Courtyard properties. It was clean, stocked with fresh towels and water, and appeared to be regularly sanitized. However, the absence of several sets of weights was a minor inconvenience, though the reason for their disappearance was unclear. --- 𝐀𝐦𝐞𝐧𝐢𝐭𝐢𝐞𝐬: The hotel's common areas were a highlight, offering a beautifully designed communal space near the front desk, an expansive outdoor area with a fire pit for colder nights, an indoor pool, and an inviting outdoor jacuzzi. In addition, they included a guest laundry room, which was a practical feature for those needing to wash clothes. --- 𝐑𝐨𝐨𝐦𝐬: The King Room I stayed in was surprisingly spacious, akin to the size of an apartment. Despite being a standard room rather than a suite, it was exceptionally clean and comfortable, featuring accent chairs and a safe for added convenience. The room was well-equipped to ensure a restful stay. --- The coffee provided in the rooms, however, could be improved. It would be beneficial to offer a complimentary coffee pot at the front desk when the bistro is closed, as not all guests may wish to purchase coffee from Starbucks. While the availability of Starbucks is appreciated, a more economical option would be advantageous for those seeking a simple cup of coffee. --- Overall, this Courtyard by Marriott location exemplifies the brand's commitment to customer satisfaction and represents the high standards associated with it.

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“Did the job!”

Needed a hotel near the airport for one night and this was perfect. Clean, quiet and safe. We checked in late with no problem, received a nice, clean room. Beds were comfortable and slept well. In the morning we purchased coffees at the Starbucks in the hotel before we departed.

“Nice hotel”

I needed to book a stay after missing a flight. The hotel is just across from the airport. The room was clean and well appointed. The rates are very reasonable and the staff were very friendly. The shuttle driver was a super nice guy. I wouldn’t hesitate to stay again.