Jw Marriott Austin

“Great Austin Hotel”

Very clean hotel in the heart of Austin. Loved the Starbucks upstairs and restaurants on the first floor. Great workout room and friendly staff. Can get busy with work conferences and events, but they are super efficient and welcoming. Great hotel.

“Great visit.”

I enjoyed my weeklong visit during the National Federation for the Blind; the staff was outstanding in attentiveness and pro-active problem solving. With almost a thousand blind people finding their way through the halls, to the elevator shafts and on to their bedrooms, as well as around downtown A… more

I enjoyed my weeklong visit during the National Federation for the Blind; the staff was outstanding in attentiveness and pro-active problem solving. With almost a thousand blind people finding their way through the halls, to the elevator shafts and on to their bedrooms, as well as around downtown Austin: everyone being careful of the extra challenges navigating, staying concentrated and helpful. The hotel itself: my favorite room was the Shower! Great space, great water pressure, daily room cleaning service. Sounds like we're back next year again.

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“Wow!”

I stayed at this JW Marriott for 3 nights for a conference held at the hotel. If you are lucky enough to have a conference at this hotel, the conference facilities are on the 3rd and 4th floors and they are so easy to access from your room. No lugging conference materials across skyways or streets.… more

I stayed at this JW Marriott for 3 nights for a conference held at the hotel. If you are lucky enough to have a conference at this hotel, the conference facilities are on the 3rd and 4th floors and they are so easy to access from your room. No lugging conference materials across skyways or streets. I arrived early (2:00) and was pleasantly surprised that I was allowed to check in early. This was on a Sunday after what I'm sure was a busy Saturday. This was very much appreciated as it allowed me to unpack and get our booth set up before our client dinner on Sunday night. Also, after a 3:00 a.m. wakeup call for an early flight, it allowed me to relax a bit, too. I got a king bed room on the 29th floor. The room was spotless and housekeeping services kept it clean twice daily (including turndown service). The room included a mini-fridge, Nespresso coffee maker, safe, robes, slippers, side chair, and lots of outlets near the bed and desk area. I liked the shelves in the closet where I could stash things. The WiFi was lightning fast during my entire stay allowing me to deal with work issues throughout the conference. The room was well sound-proofed for a downtown hotel. I never heard my neighbors and the street noise at night was barely noticeable. The bath area was large and included a large shower stall, fluffy towels, makeup mirror, and some of the nicest body lotion I've found in a hotel lately. I also appreciated the vanity kit as I forgot to pack a nail file. The bed was also super comfy. Even the art work in the room was interesting. The fitness center is very important to me as I have to work out daily. It is open 24/7 and located on the 5th floor. There were plenty of sanitizing wipes, water bottles, and towels. There was so much cardio and weight equipment. I was able to replicate my at-home workout exactly. All the Life Fitness ellipticals I used worked well. I was grateful to be able to get a workout in at 4:30 a.m. on my departure day (another early flight). I was not alone in the fitness center, either. The pool really was a highlight. Sometimes hotels post photos that make the pool look larger than it is. Not this one. The pool was big enough to swim laps and empty before 9:00 a.m. There were plenty of loungers, day beds, and private cabanas for rent. You can easily access the pool from the higher floors. (I saw a review that stated you need to go through the lobby to access the pool. This is not correct.) I am so glad my hubby convinced me to pack my suit at the last minute! I didn't get to enjoy the Corner restaurant except for cocktails with my clients on Sunday and Tuesday. Our bartender on Tuesday was fabulous! So friendly and efficient. There is also a Starbucks in the lobby. The conference facilities and food were very good to excellent. We had a last minute item shipped to the hotel (the JW has its own FedEx office). The item was brought directly to my room without me even asking for it. (There was a $20 delivery fee, but it was worth it to not have to lug the item around). There are different banks of elevators to serve the different floors. I never had to wait more than a minute for an elevator. The hotel public spaces were all clean, comfy, and fresh smelling. I would not hesitate to stay here for work or vacation. I will get my hubby to Austin at some point.

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“Beautiful Stay”

I would like to extend my sincere appreciation to Naomi Coronado and the entire team at the JW Marriott for their exceptional hospitality, professionalism, and efficiency. From the moment my concern was brought forward, Naomi and the hotel staff responded promptly, resolved the issue, and made the … more

I would like to extend my sincere appreciation to Naomi Coronado and the entire team at the JW Marriott for their exceptional hospitality, professionalism, and efficiency. From the moment my concern was brought forward, Naomi and the hotel staff responded promptly, resolved the issue, and made the necessary adjustments with genuine care and attention. Their commitment to guest satisfaction was evident throughout the entire experience. The room service, personalized card and room were outstanding. The room was beautifully maintained, comfortable, and thoughtfully prepared. The level of service and attention to detail exceeded my expectations and made my stay truly enjoyable. Thank you, Naomi, and the entire JW Marriott team, for your dedication to excellence and for creating such a welcoming and memorable experience. Your efforts did not go unnoticed, and I look forward to staying with you again in the future. ⭐⭐⭐⭐⭐

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