Towneplace Suites By Marriott Odessa

“Comfort courtesy amenities and immaculate spaces”

I must preface this review by saying when I arrived I had just driven thousands of miles from the East Coast and I was tired and irritable. some thing about the desk clerk Fabian though don’t know if it was his smile or Willing nature made me feel welcome and all of my tiredness and irritability ju… more

I must preface this review by saying when I arrived I had just driven thousands of miles from the East Coast and I was tired and irritable. some thing about the desk clerk Fabian though don’t know if it was his smile or Willing nature made me feel welcome and all of my tiredness and irritability just drained away. We called down to the desk and asked for extra towels and they kind of have that yucky powdered creamer in the room so we asked for half-and-half he was happy to provide it. The room was immaculate a small studio but well appointed very clean and nicely decorated The beds were very comfortable and the pillows just a perfect amount of softness The breakfast was hot eggs sausage and bacon and for too many other things to list here excellent selection good choices for people with dairy or wheat allergies as well. There is a nice little pool and courtyard area. There’s a nice community space in the lobby with comfortable seating a television or computer and tables where you can work I homeschool my children and I was able to sit in this lobby area all day and take it vantage of the Wi-Fi it was a very productive space and in the afternoon they put out a snack of cookies and lemonade There are laundry facilities and they provide hangers and laundry baskets in the room I was pretty impressed and the services are provided for free We only stayed one night but I could’ve seen us staying for a much longer time. We travel frequently for my husband‘s job and I wouldn’t mind staying here for an extended period the morning desk clerks were just as friendly as the night clerk and we felt welcome sometimes we find ourselves between spaces especially when we’re traveling from one city to the next and check out time can be an issue for us as I am blind and don’t drive The day clerk happily extended our checkout to 4 o’clock I have never experienced such a courtesy in my life we were permitted to have our room and hang out in the lodge until my husband was done with his training I will come here over and over again I’ll never stay anywhere else when I am in Odessa if I can help it

less

“Eastbound Roadtrip Stop”

I spent the night here on an eastbound roadtrip with family. The check in process caused serious confusion with the front desk staff. It was assumed that I was with a large corporate group that had a block of rooms reserved for that evening. That was not the case and it took quite a while to find m… more

I spent the night here on an eastbound roadtrip with family. The check in process caused serious confusion with the front desk staff. It was assumed that I was with a large corporate group that had a block of rooms reserved for that evening. That was not the case and it took quite a while to find my individual reservation (booked directly through Marriott ). I attempted to check in on the Marriott app / use a digital key to bypass the front desk, however the app never updated. Once the confusion was cleared up we went up to the room. The hotel is unfortunately tired and very basic compared to other like brands in the area. The room was clean but showed its age. It was quiet and served its purpose for the night. The breakfast in the morning was equal to that offered at similar branded hotels. Passing back through the area I booked a different hotel with Hilton.

less