The Crockett

“Great Location; Excellent Valet.”

Great hotel near the Riverwalk and Alamo. Esteban in Valet is excellent. He had eating recommendations and valuable parking tips and was very personable. The front desk staff was fine, but not nearly as good.

“Good valet experience”

Had a wonderful stay. Esteban was a great valet staff member with his knowledge and recommendations.

“The Crockett - Could Be Better With A Little Work And TLC”

I am very sad to say, after all these years finally getting a room at the hotel, it was pretty much of a disappointment. The rooms were not just small - they were tiny, as was the bathroom. I literally could not move a desk chair around the room. The coffeemaker didn't work and I got in the room wi… more

I am very sad to say, after all these years finally getting a room at the hotel, it was pretty much of a disappointment. The rooms were not just small - they were tiny, as was the bathroom. I literally could not move a desk chair around the room. The coffeemaker didn't work and I got in the room with 1/2 roll of toilet paper. No one answered at the front desk and I had to go down to get a roll myself. After a long trip, I just wanted to collpase for awhile, but I had to work some before AI could do that. When I asked to get a copy of my airline boarding pass, the lady at he desk said she didn't know how to do it and sent me over to the Menger, where they were most helpful. Breakfast available is just muffins, etc and coffee, a long cry from what it used to be. The bar restaurant was really pretty woeful - downhill from just a few years ago when we purposely went there for dinner it was so good. What DID I like? I liked the decorations, including the paintings - it did have great atmosphere - in the lobby. I understand it is old and the rooms were made small and I LOVED my view of the Alamo property, although I am lucky that I am an early riser and beat the drills and jackhammers of the workmen right across the lane. And a shout out to Edouard at the front desk who was SUPER HELPFUL in every way and went the extra mile for me to get my wakeup at 3 am and a cab at 4 am. He also checked me in and found a room for me so I didn't have to roam around until official check-in time. He is a super guy and deserves to be commended for his professionalism and friendliness! Also, the room had a clock, whihc doesn't happen very often anymore. Would I stay there again. If I'm by myself, in a HEARTBEAT! I don't need much. With others, not so much. It would be like living in a barracks walking all over each other. For pleasure, to just roam around the Alamo and the Riverwalk, it's fine. For business, not so much. It was a long way from bad - not even close to that - but just a little work on the little things would make it great, understanding it's an older property.

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