Description
Facilities: 433 rooms, including 20 suites, 30 single rooms and 200 double rooms, are available to guests. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers… more
Location: This hotel is located on the left-hand bank of the River Rhine, on the outskirts of Mainz's picturesque old town. The historical centre is just a few minutes walk away and both the Rheingoldhalle congress centre and the city casino are to be found in the near vicinity. Frankfurt airport is around 20 km away.
Meals: Various dining options are available, including a restaurant, a café and a bar. A generous breakfast buffet and lunch offer culinary delights every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Bowling
- Casino
- Computer room
- Dance hall
- Games room
- Pool table
- Shops in hotel
- Parking
- Covered parking
- Nearby parking
- Parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- 24-hour gym
- Banquet and event room
- Breakfast in bed
- Café
- Cloakroom facilities
- Coffee machine
- Conference centre
- Currency exchange
- Fax/photocopier
- Hair dryer
- Iron
- Luggage storage
- Meeting room
- Newspapers
- Private check-in / check-out
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Security
- Serviced office
- Sun terrace
- Sun terrace
- Terrace
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Childcare
- Children´s entertainment
- Cot
- Game area
- Bars
- Bar
- Snack bar
- Restaurants
- Breakfast buffet
- Buffet restaurant
- High chairs
- Kids buffet
- Menu for diabetics (on request)
- Rooms for events / banquets
- À la carte restaurant
- Gym and SPA
- Gym
- Massages
- Sauna
- Spa
- Activities
- Golf course
- Tennis court
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
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Very good
Based on 1762 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Mainz
Showing 4 featured reviews out of 1762 TripAdvisor reviews
B
BastianFRA
Frankfurt, Germany
29/04/2026
“Newly renovated rooms with wonderful water views”
The hotel has an excellent location, close to the city center and by the river Rhine. I had a newly renovated room with wonderful water views, and Malika at check-in was particularly great.
6
681kaisera
Simi Valley, California
29/04/2026
“Excellent Stay”
As a lifetime Diamond member I have come to expect a certain level of standards with Hilton properties. This property met all my expectations. The staff was polite and both our rooms were upgraded to Junior suites with a view of the Rhine. We have family and friends in Mainz and this will be our go… more
M
Mick C
London, United Kingdom
01/03/2026
“Perfect After an Overnight Flight to Frankfurt”
Stayed for 1 night while on a business trip. 15 minute walk down the hill from the train station. Got upgraded to a Rhine-view room and it was ready at 1pm. Modern room with rain shower and air conditioning (I opened the window for even cooler air during the night). Bed was very comfortable. As far… more
A
Alienated-Earthling
Frankfurt, Germany
12/02/2026
“Room for Improvement”
I stayed there for one night, twin room, booked as Diamond member. Positives: - The lady at the front desk was very friendly and offered an upgrade to a river view room. - The room rate was reasonable. - The river view was really nice. Negatives: - When we entered the room, there was a half empt… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 49 reviews
Service: 9
Cleanliness: 9
Room: 9
Facilities: 9
Location: 10
Breakfast: 9
Quality/Price: 9
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