Rancho Club, Santiago de Cuba, Cuba

“Hotel Rancho Club Good Value quizas, pero...”

I have stayed at this small reasonably clean hotel three times, and was happy. The staff is typical for an Islazul hotel, some friendly, some indifferent, and some a little crooked. I paid only 18,00CUC per day on my previous visits and that was because I booked through an online agency specia... more

I have stayed at this small reasonably clean hotel three times, and was happy. The staff is typical for an Islazul hotel, some friendly, some indifferent, and some a little crooked. I paid only 18,00CUC per day on my previous visits and that was because I booked through an online agency specializing in Cuban hotels. Recently the same agency charges 28,00CUC per day, but I wonder what the walk-in off the street price is? I suspect/hope it's a little cheaper. And maybe agencies within Santiago offer this property at a decent rate. For my money I had a refrigerator, tv and a well kept room, and breakfast. The restaurant is now close to the front desk and while service is decent, it isn't great. Most of the waiting staff are indifferent. And a now former cook tried to extort money from me. Not cool. I remain Confused about what exactly is offered with breakfast though. Some mornings they would offer me either juice or coffee with breakfast, and if I wanted both, charge an extra CUC. Other days no extra charge, coffee and juice included. Still baffled about this but its a small quirk, of which Cuba has many. Lizette is a wonderful Head of Housekeeping, same goes for her assistants. The guard staff appears trustworthy enough. Front desk types are agreeable -- helpful and not greedy. On the whole a good little hotel. I think Rancho Club would make a great stop-over for cyclo-tourists on a budget. They recently paved the road form Plaza de la Revolucion to the Hotel, a gentle enough 1.5klm hill, easy to do on a decent bike. I'd certainly stay there again, but hopefully at a better rate than the current internet price of 28,00CUC/Day. Cheers WillieTraveller

less

“it was cllean nice view of the bay outside garden well taken care”

I like the hotel staff friendly the only issue I had there was with a life guard he was rude person. Ii took my family to the pool one day we where drinking and eating and he came to us and said that we had to leave because we didn't spend ... more

I like the hotel staff friendly the only issue I had there was with a life guard he was rude person. Ii took my family to the pool one day we where drinking and eating and he came to us and said that we had to leave because we didn't spend enough money he was loud and rude.

less