Description
Facilities: The resort has 41 rooms, including 2 double rooms. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The complex has a range of facilities for guests with ... more
Located in Playa del Carmen, Viceroy Riviera Maya, a Luxury Villa Resort is by the ocean, within a 15-minute drive of El Camaleón Mayakoba Golf Course and Quinta Avenida. This luxury hotel is 5.3 mi (8.5 km) from Playa del Carmen Main Beach and 8.7 mi (14.1 km) from Maroma Beach.. Distances are displayed to the nearest 0.1 mile and kilometer. Playa Xcalacoco - 1.4 km / 0.9 mi Gran Coyote Golf - 3.3 km / 2 mi Punta Esmeralda Beach - 4.1 km / 2.5 mi El Camaleón Mayakoba Golf Course - 4.5 km / 2.8 mi Playa 88 - 4.8 km / 3 mi 28 de Julio Square - 6.1 km / 3.8 mi Guadalupe Church - 7.4 km / 4.6 mi Playa Avenida Colosio - 7.9 km / 4.9 mi Temazcal Natura - 8.2 km / 5.1 mi Mamitas Beach - 8.3 km / 5.1 mi Playa del Carmen Main Beach - 8.5 km / 5.3 mi Plaza Las Americas - 8.6 km / 5.3 mi Mario Villanueva Stadium Madrid - 9 km / 5.6 mi Tres Rios Ecopark - 9.3 km / 5.8 mi Quinta Avenida - 9.4 km / 5.8 mi The nearest airports are: Cozumel Intl. Airport (CZM) - 41.9 km / 26 mi Cancun Intl. Airport (CUN) - 51.1 km / 31.7 mi . Near Playa Xcalacoco.
Hotel highlighted for…
Dining facilities include a dining room, a breakfast room, a café and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Catering options include a bed and breakfast package, half board and all-inclusive.
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Villa - Beachfront1 King Bed 1722-sq-foot (155-sq-meter) room, furnished patio with ocean and beach views Layout - Separate sitting area Relax - Private plunge pool; in-room massage available Internet - Free WiFi and wired Internet access Entertainment - 42-inch flat-screen TV, satellite channels, and DVD player Food & Drink - Espresso maker, minibar, 24-hour room service, and free bottled water Sleep - Egyptian cotton linens and turndown service Bathroom - Private bathroom, deep soaking bathtub and separate shower Practical - Free local calls, safe, and free newspaper Comfort - Air conditioning and daily housekeeping Smoking/Non Smoking Room is accessed via exterior corridors Royal Service Room1 King Bed 1000-sq-foot (93-sq-meter) room, balcony/patio with garden views Layout - Separate sitting area Relax - Private plunge pool Internet - Free WiFi Entertainment - Flat-screen TV, satellite channels, and DVD player Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water Sleep - Egyptian cotton linens and turndown service Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and designer toiletries Practical - Safe and iron/ironing board Comfort - Air conditioning and daily housekeeping Smoking/Non Smoking Luxury Room2 Queen Beds 1000-sq-foot (93-sq-meter) room, balcony/patio with garden views Layout - Separate sitting area Relax - Private plunge pool Internet - Free WiFi Entertainment - Flat-screen TV, satellite channels, and DVD player Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water Sleep - Egyptian cotton linens and turndown service Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and designer toiletries Practical - Safe and iron/ironing board Comfort - Air conditioning and daily housekeeping Non-Smoking Signature Room1 King Bed 1399-sq-foot (130-sq-meter) room, furnished patio with garden views Layout - Separate sitting area Relax - Private plunge pool; in-room massage available Internet - Free WiFi and wired Internet access Entertainment - 42-inch flat-screen TV, satellite channels, and DVD player Food & Drink - Espresso maker, minibar, 24-hour room service, and free bottled water Sleep - Egyptian cotton linens and turndown service Bathroom - Private bathroom, deep soaking bathtub and separate shower Practical - Free local calls, safe, and free newspaper Comfort - Air conditioning and daily housekeeping Smoking/Non Smoking Room is accessed via exterior corridors Premium Room1 King Bed 1722-sq-foot (155-sq-meter) room, furnished patio with garden views Layout - Separate sitting area Relax - Private plunge pool; in-room massage available Internet - Free WiFi and wired Internet access Entertainment - 42-inch flat-screen TV, satellite channels, and DVD player Food & Drink - Espresso maker, minibar, 24-hour room service, and free bottled water Sleep - Egyptian cotton linens and turndown service Bathroom - Private bathroom, deep soaking bathtub and separate shower Practical - Free local calls, safe, and free newspaper Comfort - Air conditioning and daily housekeeping Smoking/Non Smoking Room is accessed via exterior corridors
- Pets
- Pets allowed
- Parking
- Parking
- Parking near the hotel
- Valet parking
- Wi-Fi
- Complimentary Wi-Fi
- High-speed cable connection
- Restaurants
- Themed restaurant
- À la carte restaurant
- Breakfast room service
- Buffet restaurant
- Restaurant with diet menus
- Breakfast room service
- Restaurant with breakfast buffet
- Services
- Infinity pool
- 24-hour reception
- Breakfast room service
- Room service
- Laundry
- Luggage storage
- Reading room
- Safe
- Ironing board
- Iron
- Newspapers
- Marble flooring
- Car hire
- Cash machine
- Foreign currency exchange
- Luggage storage
- Trouser press
- Private check-in and check-out
- Wake-up call
- Ironing service
- Sale of tickets
- Gardens
- Library
- Public bathroom
- Sun terrace
- Terraces
- Sale of tours
- Dry cleaning service
- Hairdressers / Beauty salon
- Security service
- Coffee maker
- Hair dryer
- Banquet and event room
- Porter service
- Medical service
- Wedding service
- Year-round outdoor pool
- Sun terrace
- Towel service
- Private pool
- Hair salon
- Sun terrace
- Serviced office
- Conference centre
- Meeting rooms
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Jacuzzi
- Sauna
- Jacuzzi
- Bars
- Beach bar
- Pool bar
- Coffee shop
- Café bar
- Bar
- Tea and coffee in common areas
- Swimming pools
- Full spa
- Sunbeds
- Adults-only outdoor pool
- Garden area
- Other
- Air conditioning
- Additional services
- Laundry service
- Daily room cleaning
- Self-service laundry
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Entertainment
- TV lounge
- Pool table
- Dartboard
- Shops in hotel
- Aerobics
- Shuttle transfer
- Airport transfer
- Shuttle
- Smoking
- Smoking only allowed outdoors
- Smoke detectors in hotel
- Languages
- Spanish
- English
- German
- Italian
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 18
- Deposit:
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- General
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- Administration fee
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Excellent
Based on 1811 reviews
Location
Noise
Rooms
Service
Value for money
Cleanliness
Showing 5 featured reviews out of 1811 TripAdvisor reviews
Z
Z5704MYjennyc
01/05/2024
“Viceroy is the place to stay if you’re looking for an amazing vacation!”
Amazing resort with the best customer service. Rooms are beautiful, the staff very helpful. The bar/pool service was the best! Pepe, our waiter took care of everything, he remembered our names and knew exactly what we needed. Pool attendants very accommodating, moved our lounge chairs so we coul... more
R
Raj C
Seattle, Washington, United States
30/04/2024
“10 out of 10 Experience!”
The hotel setting and level of attention to detail is top shelf! The staff was amazing from the time we checked in to the time we checked out. Our room was amazing and we enjoyed being placed near the pool so it was easy to get back and forth as needed. We took advantage of the Private Cenote tou... more
D
Darya M
26/04/2024
“Beyond amazing experience!”
My husband and I went for a mini vacation to Mexico and chose this beautiful hotel for our stay. We are both very much impressed with this gorgeous property and how incredibly it is managed. The food was AMAZING, I’m addicted to ice cold coconut milk with lemongrass now. We are a difficult couple... more
J
Juan Fernando T
20/04/2024
“Great experience”
We had an excellent time at Viceroy. Our butler Alberto Corona was excellent in his recommendations and all the staff there were amazing, including our new friend Luis Cabrera. Excellent amenities and great experience. 10/10 experience.
T
travellermelb1
Melbourne, Australia
20/04/2024
“Very nice resort but some small issues”
Positives: - The staff are wonderful. They are very helpful and we felt very looked after. - Rooms are fabulous. Very large bed, nicely decorated, outdoor shower and own private pool. Each room is a little villa. No high rise rooms here! - The grounds are beautiful. Well maintained and very green... more