Aparthotel Isla Paraiso

“Fabulous ”

We had the best time here. The apartment was excellent, the whole complex spotlessly clean and the staff so friendly. The resort is lovely, one of the best beaches we've ever been to. We will definitely come back again what a fabulous place thank you.

“Relaxing, quiet, clean resort.”

Lovely apartments. We travelled first time with baby, two grannies and myself. We requested a ground floor, pool view which we were allocated. Yes there are some steps to enter apartment from door side but one of us always took the stairs to open doors to avoid carrying baby and pram via steps. T... more

Lovely apartments. We travelled first time with baby, two grannies and myself. We requested a ground floor, pool view which we were allocated. Yes there are some steps to enter apartment from door side but one of us always took the stairs to open doors to avoid carrying baby and pram via steps. There were ramps to access the resort which was great for pram. We had requested baby bath, highchair and cot, all were there waiting and in perfect condition. The cot had a firm mattress with fitted sheets. It was wooden cot. The high chair are ikea highchairs. The pool area was spotless and we never struggled to get a bed. There is a storage unit were you can pick up floats and different beach bits that other travellers lad left. This was great for baby as we could try different floats and even picked up a snorkel for the beach which we left. A really great idea. Special shout out to the lovely barman who saw us trying to find apartment with baby and cases and carried our cases for us, a true gentleman. I would definitely recommend these apartments, very quiet and perfect for first family holiday. Close to beach via steps but we always went to long way round which added an extra 5 mins if even that. The supermarket across the road was very handy. I didn't bring enough nappies though and it was 18 euros for small packet, very expensive but my fault! I would definitely recommend these apartment. The high floor apartments have stunning views of the bay. Would definitely return. The breakfast each morning was fabulous and the staff were lovely and friendly.

less

“Disappointing”

I sent two emails, one through contact page on their website and one direct to the hotel to ask for us to be located near each other and somewhere that was accessible with hardly any steps as we were four friends in our late sixties and seventies with mobility problems. They said they hadn't rec... more

I sent two emails, one through contact page on their website and one direct to the hotel to ask for us to be located near each other and somewhere that was accessible with hardly any steps as we were four friends in our late sixties and seventies with mobility problems. They said they hadn't received any of them. They could not locate us near each other and although one apartment wasn't near amenities it didn't have too many steps. The other had lots of steps. It also didn't have any hot water for two days and the fridge was very old and rusty. Also the plumbing throughout the block was old and every time someone in the block went to the toilet you could hear it, particularly annoying at night. The bar shut at 10.40 and there wasn't much entertainment. We were told that they would move us in a couple of days but this didn't happen. They did offer us a free late checkout but this didn't make up for all the steps and hence swollen knees all holiday. On the positive note the food was good with plenty of choice and the staff were pleasant and helpful. If I was younger and fitter I would go again but sadly having no lift and lots and lots of steps everywhere you need to go I shan't be returning and don't feel it is suitable for anyone with mobility issues. Loved the bay and the restaurants on the beech but again the vicinity is a little hilly and people with mobility issues would struggle. Easy access via public transport to Mahon (recommend the boat trip around the harbour, cost 16Euros) and a visit to Fornells with great sea food restaurants and lovely little shops.

less

“Not to be repeated. ”

This is definitely a destination for families. We went as a couple in our Sixties. Our room was along the road, down two sets of steps and up four. We struggled with our suitcases and no assistance from reception. The room was tired but reasonably cheerfully decorated. The bathroom ... more

This is definitely a destination for families. We went as a couple in our Sixties. Our room was along the road, down two sets of steps and up four. We struggled with our suitcases and no assistance from reception. The room was tired but reasonably cheerfully decorated. The bathroom was awful. Shower was a trickle with a shower curtain and the floor was a slip hazard. The beds were very uncomfortable, but the sheets were changed regularly. Maids were lovely and cheerful. The restaurant staff were very helpful and the meals pretty good, enjoyed by the many flies that kept us company at breakfast and dinner. We wouldn’t return to the resort or the apartments. We admit, we didn’t do our research. Just a cafe bar along the road would have been a Godsend.

less