Hotel Adonis Plaza

“Central location, decent room”

We needed a room for just one night before flight to Lanzarote from Tenerife Norte Airport. The hotel is perfectly located in the center - good for sightseeing and easily reached from the bus terminal (where we were catching the airport bus). Finding an entrace is bit tricky - from the square you... more

We needed a room for just one night before flight to Lanzarote from Tenerife Norte Airport. The hotel is perfectly located in the center - good for sightseeing and easily reached from the bus terminal (where we were catching the airport bus). Finding an entrace is bit tricky - from the square you need to follow the directions to the shopping mall and you find the rection there. Room was no frills, bit oldish but enough for our short stay. It was on the 7th floor with small balcony and view to the buildings surrounding the square. It may be noisy on weekend as it's right in the centre of the city. Bed was OK, bathroom was OK although small.

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“Customer service ”

Found by chance and what a nice find, receptionist on arrival was fast & efficient ( something that was to run through all the staff we met), room was spacious & well equipped, beds were very comfy and a real bonus was air conditioning. Room cleaning was to a good standard. We will return to this... more

Found by chance and what a nice find, receptionist on arrival was fast & efficient ( something that was to run through all the staff we met), room was spacious & well equipped, beds were very comfy and a real bonus was air conditioning. Room cleaning was to a good standard. We will return to this hotel on our next visit to Santa Cruz and will recommend.

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“Room was nothing like on the website, grubby and not clean.”

My room was grubby, basic, noisey from the machines outside and unclean. Hairs in the bathroom, eyelash on the sink and dirt in bottom of the glasses. The room bared no resemblance to the rooms on the website. The only positive was the location.

“Your experience will depend on what room you are given!”

I spent a night at the Adonis Plaza last week before boarding a cruise and am currently back at the hotel for a night at the end of the cruise before flying home tomorrow. Last week was a pleasant stay in a quiet, clean room (number 407) with comfortable bed and nice/modern bathroom. Today is sa... more

I spent a night at the Adonis Plaza last week before boarding a cruise and am currently back at the hotel for a night at the end of the cruise before flying home tomorrow. Last week was a pleasant stay in a quiet, clean room (number 407) with comfortable bed and nice/modern bathroom. Today is sadly a different experience. I was told my room would be ready at 2pm; the time came and went and the room still wasn't ready so the receptionist - who was very helpful - said she would give me a different room (number 614). Similarly equipped to the room I had last week unfortunately this has a connecting door to the adjacent room and the noise is terrible! I can hear every word spoken next door as loud as if the people were in my room. Also, despite being on the sixth floor, there is a lot of noise from the street outside. The rooms with connecting doors are only suitable for families not for people who don't want to have to listen to everything said by the guests next door. Sadly, I would not stay at the hotel again which is a shame as the staff are very pleasant and the hotel is well located for the cruise port.

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