Best Western Hotel Arlux

“Great position and comfortable stay”

I have had the pleasure to stay at this hotel for a long period of time due to work. The hotel is perfectly positioned: just a couple minutes away from the highway exit and pretty close to the frontier with Luxembourg (10 mins), which makes it very easy to find and reach. The hotel has also been ... more

I have had the pleasure to stay at this hotel for a long period of time due to work. The hotel is perfectly positioned: just a couple minutes away from the highway exit and pretty close to the frontier with Luxembourg (10 mins), which makes it very easy to find and reach. The hotel has also been recently renewed, the rooms are clean, comfortable (props to the bed) and well taken care of. The air conditioning worked great, despite being freezing cold outside. The restaurant service provided has been satisfying too.

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“It's pretty good”

This is a pretty good hotel and one in which I would stay again, mainly because it is well-priced and very convenient for the motorway. I'm not sure that their 'inspired by nature' decoration really works for me. The colours (especially the green) are not to my taste and the cheap photos of ani... more

This is a pretty good hotel and one in which I would stay again, mainly because it is well-priced and very convenient for the motorway. I'm not sure that their 'inspired by nature' decoration really works for me. The colours (especially the green) are not to my taste and the cheap photos of animals add nothing to the ambience. However, that is personal taste. There is no lift. This was more of a problem since we were returning from a ski trip and had very heavy bags ... and our room was upstairs. However, the delightful Christophe changed our room to a ground floor one and our backs were saved! The room was clean, and the amenities were exactly what you would expect from a budget hotel. The carpets and walls in some other parts of the hotel were not so clean. There were smashed pretzels left in the corridor upstairs, a dripping wine (?) stain on the wall in the bar ... and the carpet in the bar was covered in dog hair. The restaurant was pretty reasonable, and the service was efficient and friendly. And, I have to say, that every member of staff that we came across was great. Possibly, though, the hotel might hire some more people to focus on aspects of cleaning.

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“Arlon -transit stop of one night.”

I had not stayed at this hotel before. Arrival immediately brought anxiety. Instead of the tranquil green environment on the hotel’s website photograph I encountered the exterior building in major works turmoil. Few parking spaces were a available close to hotel because of the hotel expansion wo... more

I had not stayed at this hotel before. Arrival immediately brought anxiety. Instead of the tranquil green environment on the hotel’s website photograph I encountered the exterior building in major works turmoil. Few parking spaces were a available close to hotel because of the hotel expansion works. I had pre-booked a superior room, to find this very disappointing. A view from the room window was of a pile of earthwork (see photos). In the room, the fridge didn’t work, neither the hairdryer - but a back-up one was found in the room, and the modern open-plan room was not at practical nor welcoming. On the positive side a good value and enjoyable dinner and breakfast. Helpful staff. A spacious room. The hotel has an excellent situation for joining Arlon’s autoroute system. However, I will be writing to ACCOR /ALL to request compensation for what I believe is the below-standard accommodation.

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