Mercure Marseille Centre Vieux Port

“Fantastic location”

Amazing hotel. The location is perfect and the grounds are beautiful. So relaxed, an opportunity to get away from it all... Added bonus 2 charging ports in the bed so no need to use adapter! The breakfast was lovely. Staff were very nice and helpful.

“Exceptional Service, Unforgettable Experience at Hotel Mercure, Marseille”

Our stay at Hotel Mercure in Marseille was nothing short of excellent, highlighted by the remarkable service provided by their exceptional team. The star of my experience, without a doubt, was Ben, the receptionist. His assistance during the check-in process was seamless, efficient, and truly wel... more

Our stay at Hotel Mercure in Marseille was nothing short of excellent, highlighted by the remarkable service provided by their exceptional team. The star of my experience, without a doubt, was Ben, the receptionist. His assistance during the check-in process was seamless, efficient, and truly welcoming, setting a high standard for the remainder of my stay. Navigating Marseille's busy streets was initially challenging, but locating the hotel's carpark became incredibly simple thanks to Ben's comprehensive directions and friendly assistance. His exceptional professionalism, combined with his warm personality, added a special touch to our visit. I highly recommend this hotel for its top-tier service, superior accommodations, and outstanding staff.

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“Awesome staff.”

Floriane is the best barman in the city. If you want to be treated well visit this man at the Hotel Mercury Vieux de port!!! Thank you Florian for making my stay a pleasure. I cannot wait until I visit again.

“Some good, some not so good”

Location wise the hotel is just two or three minutes walk from the Colbert Metro Station or maybe 14 minutes walk from the main St Charles railway station. It is also only about five to seven minutes walk from the main tourist area down by the port. Obviously not the fault of the hotel but the ... more

Location wise the hotel is just two or three minutes walk from the Colbert Metro Station or maybe 14 minutes walk from the main St Charles railway station. It is also only about five to seven minutes walk from the main tourist area down by the port. Obviously not the fault of the hotel but the street it is on it heavy with graffiti, there was smell of urine and hobos sleeping nearby. That might sound nasty, but it's just a fact. Check-in was simple and quick and the lobby is OK if you like looking at a piano covered in faux graffiti. All rather tacky and blingy looking. Bedroom was OK if you like decor in purple and vinyl light blue covered chairs in your room. No proper desk for computer use although you can use a small table and stool. Wifi connection was good. Air-conditioning worked. Bathroom acceptable although the 'open' toilet brush holder could surely be improved upon. Hairdryer provided but you can't use it in the bathroom as there is no plug point for a hair dryer. It can however be used in the hallway. Carpet was dirty. I thought at first it was maybe just our room but upon stepping out into the corridor there was dirt and dust everywhere, especially along the sides by the skirting boards. The cleaners main corridor door was often left open letting guests see inside the cleaners store room area. Breakfast was good. In fact, most of it was better than good. Comprehensive selection of breads and croissants/pastries, cheeses, hams, fruit, yoghurt, cereals, coffee machines and scrambled egg. The fallafel was also a great thing which I hadn't expected. Not so good were the burnt sausages and the very fatty/oily streaky bacon each morning. But overall, a good variety and enjoyable. Would we return? Probably not. The hotel really needs to do something to clean the carpets in the corridors properly and to get new toilet brush holders in the rooms. Very off-putting.

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