Novum Hotel Alster

Mandatory fees: You'll be asked to pay the following charges at the property: A tax is imposed by the city and may be collected at the property. The amount varies based on factors such as length of stay, property classification, and room price. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking. A tax is imposed by the city: EUR 7.00 per person, per night We have included all charges provided to us by the property. . Optional fees: Pet fee: EUR 15 per pet, per day Service animals are exempt from fees Early check-in fee: EUR 15.00 (subject to availability) Late check-out fee: EUR 15.00 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: Children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany). . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: Front desk staff will greet guests on arrival.. Check in from: 3:00 PM. Check in to: anytime. . Check out: 12:00 PM. House Rule: Children welcome. House Rule: Pets welcome. House Rule: No smoking.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.

The recreational activities listed below are available either on site or nearby; fees may apply.