Ecork Hotel Évora

“I would but I can't”

This hotel immediately made me think of the phrase "I would like but I can't" because it has the potential of a 5-star resort, but unfortunately the services stop much earlier. The structure is surrounded by cork trees, but there is no maintenance: the flowerbeds are not well cut, the external li... more

This hotel immediately made me think of the phrase "I would like but I can't" because it has the potential of a 5-star resort, but unfortunately the services stop much earlier. The structure is surrounded by cork trees, but there is no maintenance: the flowerbeds are not well cut, the external lights do not all work, the paint on the structures where the rooms are located are off. Inside the rooms are spacious, clean but the blackout curtains did not work. In the main building there is an indoor and outdoor swimming pool, a sauna and a gym. For breakfast they assign slots to choose from, although there isn't that much turnout. The same goes for the restaurant in the evening, where the food is quite good but not excellent. In summary, with a few adjustments this structure could be wonderful, at the moment it is only decent

less

“A poor initial experience that improved through our stay”

Not a great start but did get better through the 4 days. Our arrival was frosty, especially madame manager who couldn’t crack a smile for her customers. Next it’s a 4 star hotel that wanted payment for the room upfront. Then they didn’t accept Amex and finally, laundry service was suspended but t... more

Not a great start but did get better through the 4 days. Our arrival was frosty, especially madame manager who couldn’t crack a smile for her customers. Next it’s a 4 star hotel that wanted payment for the room upfront. Then they didn’t accept Amex and finally, laundry service was suspended but they could give us the details of do it yourself launderettes in the town. Not a good start to our expensive stay. That said we had a very nice bungalow, well maintained and a nice cool retreat from the blistering summer heat. Great shower pressure, comfortable beds. All the important things for a vacation. The weird process of having to book specific times for breakfast and dinner didn’t make much sense, especially since there were never more than 4 tables occupied for the times we were there. Could be a process still in place from the pandemic. The jewel was the roof pool and solarium. A lovely place to chill after tourism. The staff we engaged with were very nice and helpful. It’s a shame our initial experience was tainted by management and some obscure policies you’d not expect for a hotel with 4 stars.

less

“Nice place with potencial”

Whem we arrived they gave us a room That was dirty, full of dust, stains and even strange líquid in one of the Walls. It was imediatly changed by the staff. However, this seems the problem of this hotel. The personnel is not into it. The acommodations are pretty good and confortable, th... more

Whem we arrived they gave us a room That was dirty, full of dust, stains and even strange líquid in one of the Walls. It was imediatly changed by the staff. However, this seems the problem of this hotel. The personnel is not into it. The acommodations are pretty good and confortable, the pool is spectacular but, the arquitecture is finne but is missing passion and the drive of making everything very good. For example, there is no bar service at the pool, wich is a pitty.

less