Pousada Palácio De Queluz – Historic Hotel

“Super pleasant stay”

Charming little property with great and attentive staff. Room was clean, spacious, and had everything you would need. Breakfast was delicious - especially the fresh squeezed juice. The area is nice and quiet but also close to everything if you are driving.

“We Loved It! 5 Stars in Our Book”

A very very nice hotel. The rooms are spacious and clean. The front desk staff are gracious and the maid service was super. The breakfast was also excellent, with a huge selection of things to pick from and great coffee. The only quibble is the bed was very firm, but my wife liked it. N... more

A very very nice hotel. The rooms are spacious and clean. The front desk staff are gracious and the maid service was super. The breakfast was also excellent, with a huge selection of things to pick from and great coffee. The only quibble is the bed was very firm, but my wife liked it. Nice small town a short walk away with some excellent restaurants (read my reviews). The palace across the street is wonderful, as were the gardens. Like a small Versailles. Just a really nice place to stay, in a quiet neighborhood. Plenty of free parking in front of the hotel. We loved it. Best place we stayed in Portugal.

less

“Not as the pictures show.”

The hotel is ok, but not above average. Breakfast is good with many things to choose from. A lot of cakes and fresh fruit. The building is beautiful outside, but the interior is not at all what I expected. It is not like the pictures, that shows a magnificent breakfast and dining room. There w... more

The hotel is ok, but not above average. Breakfast is good with many things to choose from. A lot of cakes and fresh fruit. The building is beautiful outside, but the interior is not at all what I expected. It is not like the pictures, that shows a magnificent breakfast and dining room. There were no restaurant and breakfast was in a small ordinary room. The bar was supposed to be handled by the receptionist, but he was too busy so I gave up, when trying to get a cup of tea. When I asked the receptionist about the restaurant and breakfast room from the pictures, I was just told that it had changed. The location is quite far from the center of Lisboa, about 20-30 minutes by car. We had difficulty finding it, because the GPS took us to a place closer to town. The location is just opposite the National Palace in the suburb Queluz. (It is not a part of the actual palace).

less

“Hot Water Problems”

This is a rather elegant Pousada which is managed by the Pestana Hotel chain. Checking in at Reception was painless and swift. The staff generally were pleasant and friendly. Our bedroom was on the ground floor overlooking the car park. We needed to keep the windows closed for security and the ... more

This is a rather elegant Pousada which is managed by the Pestana Hotel chain. Checking in at Reception was painless and swift. The staff generally were pleasant and friendly. Our bedroom was on the ground floor overlooking the car park. We needed to keep the windows closed for security and the curtains closed for privacy. The bedroom was pleasantly furnished and in good condition. The bed was king size and very comfy. There was plenty of hanging space for clothing The size of the room left very little space to conveniently store suitcases. The room was equipped with a refrigerator but no mini bar. There was also a television which as far as I could tell only had Portuguese programs. I could not find any English language programs. This did not really a problem because I was staying at this hotel for a limited time and did not want to watch TV. The bathroom was en suite with both a bath and a shower. The bath was useless because it did not have a bath plug and the hotel staff were unable to find a bath plug for me. There was plenty of tepid warm water for washing. However you need to have patience to have hot water. Hot water took a lifetime before it reached our room Our bedroom must have been some distance from the boiler because other guests did not suffer the same problem. A lot of water was wasted while waiting for the hot water. This was not a good way to “Save the Planet” as instructed by a sign / notice on display in the bathroom from the hotel management. The plug in the wash hand basin did not work properly. As you will realise having a wash in this hotel was a bit of an ordeal. Buffet breakfast had lots to chose from with a choice hot and cold dishes. The Lounge bar is comfortable and pleasantly furnished. Apart from the lack of bath plugs, the hotel is in good condition and decorative order.

less