Description
Facilities: The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Souvenirs can be purchased at the gift shop. The grounds o… more
Meals: The dining area includes a restaurant with air conditioning and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive can be booked. Vegetarian dishes, children's meals and vegan food can be prepared on request.
- Other
- Air conditioning
- Additional services
- Laundry Service
- Reception
- Concierge service
- Porter service
- Reception
- Entertainment
- Entertainment for adults
- Live music
- TV lounge
- Parking
- Nearby parking
- Wi-Fi
- Wi-Fi
- Services
- Conference centre
- Fan
- Pool
- Serviced office
- Children
- Kid´s club
- Bars
- Bar
- Snack bar
- Swimming pools
- Children’s pool
- Gym and SPA
- Gym
- Accessibility
- Wheelchair access
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
#{ nationalIdentificationCode }
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Very good
Based on 9070 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Cayo Coco
Showing 4 featured reviews out of 9070 TripAdvisor reviews
A
Alyssa M
14/02/2026
“Such a wonderful time”
We love the Cuban atmosphere — everyone is so friendly, welcoming, and genuinely happy. The food was above our expectations and made the whole experience even more enjoyable. We also absolutely loved the pool area and the ocean — such a beautiful, relaxing setting that made our stay unforgettable. … more
N
Natalie A
12/02/2026
“It was AMAZING from start to finish”
We are here from Moncton NB. Weather was perfect, beautiful beach. Yamerica the lovely woman who runs the kids play center made our trip extra ordinary!!!
I
Irena G
05/02/2026
“Beautiful resort with friendly and helpful staff”
I stayed at that beautiful resort in Cayo Coco , Cuba from the end of January till the first week of February, 2026. The staff was very friendly and helpful. Our room 18102 was always kept very tidy and clean! The girls who cleaned our room were amazing! . Lisandra always made sure everything is … more
D
Denmike1
17/02/2026
“Great resort, despite the country’s challenges. Excellent Day Spa.”
This was our first time in Cuba and we spent 3 weeks there. The food was surprisingly good and the buffet had plenty in there including at times, shrimp, oysters, full turkeys, and tables of delicious desserts. There was chicken, pork, fish, beef etc. a great array. We went several times to the spe… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
7
Very good
Based on 10 reviews
Service: 7
Cleanliness: 7
Room: 7
Facilities: 7
Location: 7
Breakfast: 7
Lunch/Dinner: 7
Quality/Price: 6
#{item.note}
#{item.note}
#{item.note}
#{item.user}
Date: #{item.date}
#{ getBarText }
More Info Less Info
Key features of the moderation of reviews
There is an automatic system that detects offensive language, in which case the review will not be published. If an owner reports one of the reviews, the review will be re-evaluated and, if it fails to comply with our content standards, it will be taken down.
Our criteria for collecting guest reviews
After getting home from the trip booked with us, the customer will receive an email asking them to review different aspects of each of the services booked. The system only allows the booking holder to complete this review and only once.
When will my review appear on the website?
Reviews typically take less than 24 hours to appear on our website. The process may take longer if our team of moderators have to examine the review in more detail.
How long will my review stay on the website?
Once it has been published, your review will automatically appear in the summary of reviews and if it is considered a featured review (based on publication date, length and quality of content), the complete review will also appear. Said review will not appear or will disappear from the system if it contains offensive language or if it is reported.
Can I get a reward for my opinion?
No. Reviews written in exchange for personal rewards such as gifts, services, or money will be taken down.
Can a review be edited?
No, once a review has been written, it cannot be edited. If you want it taking down, you can ask to have it deleted and not republished again.
Will my review appear on other websites or publications?
Once published, all or some of the reviews written by our members may be used on some of our partner sites or in promotional material in general.
If I write a review about a service, can the provider contact me about it?
No, as the personal data of the booking holder writing the review will not be shared with any service providers being reviewed. In the featured reviews shown, only the booking holder's first name will appear, meaning that there's no way that the service provider can contact you.