Description
Enjoying a great setting in Cayo Guillermo, this delightful hotel affords guests the perfect location from which to explore the area. The hotel is situated within easy access of a number of the area's most prominent attractions, and guests can enjoy a host of exciting activities nearby. This charming hotel enjoys a traditional style, immersing guests in Cuban culture and heritage. The guest rooms… more
- Other
- Air conditioning
- Additional services
- Laundry
- Laundry Service
- Lift
- Maid
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Dartboard
- Entertainment
- Games room
- Pool table
- Shops in hotel
- Parking
- Nearby parking
- Parking
- Security-controlled parking
- Services
- Balcony
- Barbecue
- Bike rental
- Car rental
- Coffee machine
- Currency exchange
- Garden
- Hair dryer
- Medical service
- Room service
- Safe
- Security
- Sun terrace
- Terrace
- Wake-up call service
- Children
- Children´s entertainment
- Game area
- Kids' playground
- Kids' pool
- Kid´s club
- Bars
- Bar
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Restaurants
- Breakfast buffet
- Breakfast in bed
- Buffet restaurant
- High chairs
- À la carte restaurant
- Swimming pools
- Children’s pool
- Outdoor pool
- Gym and SPA
- Gym
- Massages
- Sauna
- Activities
- Beach volleyball
- Diving
- Snorkelling
- Surfing
- Table tennis
- Tennis court
- Water park
- Accessibility
- Wheelchair access
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
#{ registryNumber }
National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
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Very good
Based on 1274 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Cayo Guillermo
Showing 5 featured reviews out of 1274 TripAdvisor reviews
S
Sharon S
Cambridge, Canada
19/06/2025
“Great I will be back”
All the pp there r amazing love the beaches planning for another trip in November again Want to go twice a year can’t wait to come back I don’t know what to say I love it there If I could live there I would the entertainment was better in October when I went but it was still good
B
Bexy Laura R
05/05/2025
“Amazing stay at Starfish Cayo Guillermo!”
My experience at this hotel was absolutely fantastic. I stayed in room 64, perfectly located near the beach, the snack bar, and the water sports center. The cleanliness and organization were impeccable, with housekeeping always ensuring a fresh and tidy space. Every day, I returned to a spotless an… more
A
Alia B
30/04/2025
“Most pleasant vocation ever”
We had great time and enjoyed everything about this resort. Beautiful flowers all around, great landscape, short walk to the ocean, very clean and beautiful swimming pools close to each other. The staff was incredibly friendly helpful and professional, very good and healthy variety of food at the b… more
P
Private N
28/09/2025
“Feel good to be there”
Very relaxing atmosphere. Very nice beach. Nice staff. Check in was not pleasant. I was given bungalow in very remote place far away from people. When i discovered that all bungalows around were empty, i was scared and asked other place. Resort was half empty. Food choices were poor. But in spite o… more
D
daveinontario
Sarnia, Canada
21/09/2025
“Question about the Sand Fleas and food and alcohol supplies????”
More of a question than a review. I've been to the Starfish Cayo Guillermo in the past, and it is very nice with an absolutely gorgeous beach. I liked it so much, I do plan to return this winter. I am wondering from anybody who has been there recently, what were the sand fleas and no-see-ums like… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 23 reviews
Service: 7
Cleanliness: 7
Room: 8
Facilities: 7
Location: 9
Breakfast: 8
Lunch/Dinner: 8
Quality/Price: 8
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