Description
Facilities: The complex has 10 lifts and features 814 rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are happy to answer any questions. Amenities include a currency exchange service. Wireless internet access is provided in public areas (no extra charge). Everyday necessities can be purchased at the supermarket. The grounds of the hotel feature a playground … more
Meals: Various dining options are available, including a restaurant with air conditioning, a bar and a lobby bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive is offered as a catering option. Breakfast, lunch and dinner are available. Diet meals, gluten-free meals, vegetarian dishes and vegan food can be prepared on request.
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- Other
- Air conditioning
- Additional services
- Laundry
- Laundry Service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Dartboard
- Entertainment for adults
- Games room
- Live music
- Pool table
- Shops in hotel
- Parking
- Nearby parking
- Outside parking
- Parking
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Banquet and event room
- Barbecue
- Bike rental
- Café
- Coffee machine
- Conference centre
- Credit card
- Currency exchange
- Fan
- Florist
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Ironing equipment
- Luggage storage
- Medical service
- Meeting room
- Pool jacuzzi
- Public bathroom
- Room service
- Safe
- Serviced office
- Stores
- Children
- Babysitting service
- Childcare
- Children´s entertainment
- High chair
- Kids' pool
- Kid´s club
- Swimming pools
- Children’s playground
- Children’s pool
- Gardens
- Outdoor pool
- Poolside sun loungers
- Bars
- Bar
- Beach bar
- Indoor bar
- Pool bar
- Snack bar
- Restaurants
- Breakfast buffet
- Buffet restaurant
- High chairs
- Themed restaurant
- À la carte restaurant
- Gym and SPA
- Gym
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Beach volleyball
- Bike rental
- Diving
- Golf course
- Padel tennis
- Snorkelling
- Table tennis
- Tennis court
- Accessibility
- Wheelchair access
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
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Very good
Based on 12918 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Varadero
Showing 5 featured reviews out of 12918 TripAdvisor reviews
D
Debbie S
Thunder Bay District, Canada
14/03/2026
“Best vacation ever”
I went on March 26/2025 for my birthday and everyone there went above and beyond for me. I can’t wait until we can go back
H
H1672XUrobm
23/02/2026
“Awesome resort, great staff”
This was my 7th time here since Feb 2024. I absolutely love this resort. The staff at the Cigar Bar are the best, super friendly and are like my Cuban Family now. Pabel, Yosneiel and Yarianny are part of the reason we keep going back to this resort. I can not wait until I can return to visit them.
Р
Рома К
21/02/2026
“Luxury ending of the best trip in my life!”
Entertainment over there was amazing. So many different activities over there. You never get bored because every night there are some spectacle or dj set or something else. And all the day the stuff of the hotel represents some different activities like dancing lessons or partys or exc.. It's reall… more
J
James M
20/02/2026
“Awesome experience”
I have no words to describe this resort. It was everything we could have hoped for in a winter getaway. I want to give a special thanks to Yosneil, Pabel, and Yarianny at the resort's cigar bar. All three were very knowledgeable and taught us so much about cigars. They were incredibly professional … more
P
Pierre M
Rockland, Canada
19/02/2026
“Would go back”
Beautiful place, some rooms are under renovations. Food was ok, it’s Cuba, at the buffet we would occasionally end up with cold food and repetitive items, pork, chicken and fish. Entertainment wise, excellent except the volume at the lobby could had been a little lower, Nayla Santana is the best…Ou… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
6
Good
Based on 30 reviews
Service: 6
Cleanliness: 6
Room: 6
Facilities: 7
Location: 7
Breakfast: 6
Lunch/Dinner: 5
Quality/Price: 6
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