Description
Facilities: A pleasant ambience awaits guests in 460 rooms. English- and French-speaking staff at the reception desk in the lobby are happy to answer any questions. Wireless internet access is provided in public areas (no extra charge). The complex offers a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make … more
Meals: Various dining options are available, including 5 restaurants, a bar and a lobby bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive is offered as a catering option. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. The complex also offers snacks.
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- Other
- Air conditioning
- Additional services
- Laundry Service
- Lift
- Reception
- 24-hour reception
- Multilingual staff
- Porter service
- Entertainment
- Dartboard
- Disco / DJ
- Entertainment
- Pool table
- Shops in hotel
- Parking
- Nearby parking
- Parking
- Services
- Car rental
- Coffee machine
- Conference centre
- Currency exchange
- Garden
- Hair dryer
- Hair salon / beauty centre
- Meeting room
- Room service
- Safe
- Sale of tours
- Serviced office
- Sun terrace
- Terrace
- Children
- Babysitting service
- Childcare
- Cot
- Game area
- Kid´s club
- Bars
- Bar
- Coffee/tea in public areas
- Snack bar
- Restaurants
- Breakfast buffet
- Buffet restaurant
- Swimming pools
- Children’s pool
- Outdoor pool
- Gym and SPA
- Gym
- Massages
- Sauna
- Spa
- Activities
- Table tennis
- Tennis court
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Check-in/Check-out
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
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Very good
Based on 7997 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Cayo Ensenachos
Showing 5 featured reviews out of 7997 TripAdvisor reviews
J
Jason P
14/03/2026
“Great destination, friendly staff.”
Excellent resort, great food, amazing staff!
B
Bruce V
04/03/2026
“Great beach for relaxing.”
We have been to this resort 7 times and will return when flights from Canada resume. We were on the last Air Canada flight from Santa Clara. There were some supply issues at the resort but this is Cuba. The food was good and Ensenachos beach is amazing. The staff are friendly with great service. Yu… more
A
Angela L
25/02/2026
“Highly recommended stay”
Honestly, one of the best stays I’ve had in Cuba. The staff were so serviceable. The hotel is beautiful, the rooms were clean! The hospitality was absolutely wonderful. The beach!!! Oh gosh, the beach, just wonderful! Everything so wonderful! And despite what people say, the food wasn’t at all bad … more
C
Carlo O
Portugal
25/02/2026
“Amazing Stay!”
It was absolutely incredible! The staff were absolutely fantastic and welcoming. Despite the difficulties with certain things, there was always something to eat at the buffet and quite a lot of variety as well. Honestly, highly recommend!!!
C
carloorcas
24/02/2026
“Best beach ever”
This hotel has the best beach. It is stunning. The staff is great and makes you feel like home. Can’t wait to comeback
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
4
Low
Based on 1 reviews
Service: 2
Cleanliness: 3
Room: 3
Facilities: 2
Location: 8
Breakfast: 2
Lunch/Dinner: 2
Quality/Price: 3
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