Ascott Kuningan Jakarta

“Great Property in Excellent Location”

It's a pleasant experience on Eid's Holiday since Ascott Kuningan has bigger rooms than other Ascott facilities we've stayed. The location is excellent, directly attached to Lotte Shopping Avenue, My parents can easily access the Mall through the door in the second floor. We booked 2 different room… more

It's a pleasant experience on Eid's Holiday since Ascott Kuningan has bigger rooms than other Ascott facilities we've stayed. The location is excellent, directly attached to Lotte Shopping Avenue, My parents can easily access the Mall through the door in the second floor. We booked 2 different rooms and they managed to have us in the same floor, really appreciate the great experience.

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“One of the best from Ascott”

All the staff that we present throughout my had helped us a lot. Special thanks to the staff at the entrance thru the mall, helped us to carry our stroller due to the inaccessibility of the stairs leading to the mall. The housekeeping team did a very good job! The room was well decorated for our sp… more

All the staff that we present throughout my had helped us a lot. Special thanks to the staff at the entrance thru the mall, helped us to carry our stroller due to the inaccessibility of the stairs leading to the mall. The housekeeping team did a very good job! The room was well decorated for our special stay. The daily housekeeping staff had also arranged all the items neatly! Well appreciated for their service.

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“A great place to stay in the center of Jakarta, cozy, family oriented, and comfortable since it connects to the mall”

I have a great stay and experience especially my wife's family which are very picky about staying in hotel since they have experience staying in many places, turned out THEY DON'T WANT TO LEAVE, and I never seen they smile and sleep soundly, even taking a long nap. Big appreciation to Front Offic… more

I have a great stay and experience especially my wife's family which are very picky about staying in hotel since they have experience staying in many places, turned out THEY DON'T WANT TO LEAVE, and I never seen they smile and sleep soundly, even taking a long nap. Big appreciation to Front Office Team for making my check in process very smooth who take care to assist my mother in law first since she needs wheelchair to move but Mr Eric personally takes care of it with the assistance of Mr Nuggie and Ms Siti, escorted by Ms Erica who also explained the facilities and amenities in the room. This assistance quite make a big impact since I and my wife need to check in late due to work and cannot present. The parking lot was very crowded since it was new year, luckily the security team Mr Fauzi and his team Mr Muhendro assist us to find the spot in less than 5 minutes. Mr Daniel was also assisted my mother in law to carry the wheelchair via level 2 which made her pleased with the service. Special mention to Mr Tarno who assisted to keep check on my luggage during my check out. The room was very big, super clean, and comfy which I remembered greeted by Mr Reza and Mr Ikhsan whom take care everything and prepare the room. there was a housekeeping girl that we met in the lift when going down to level 10 or 11 who is very nice to my daughter which made her wants to coming back again in the future. The new year event was also a blast on level 11, the music, ambience, even the snack and the atmosphere, truly a nice place to stay and no wonder it could be called 2nd home in no time. Special thanks to Mr Haris and Mr Afdoli who met and briefly take us on tour in level 11 during the event which made everything a memorable and unforgettable experience. Mr samsul in Gym area has assisted my family as well for his knowledge of the area and even mention to my daughter about the KOI pond and brief welcome from Mr Eko, Mr Adi, and Mr Uci who I met in the area that warm the day

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“Breakfast is good”

Rooms are good. Breakfast is also good. Location is good