Mandarin Oriental, Bodrum

“Excellent Luxury Hotel Review”

I had a truly wonderful stay at this hotel. From the moment I arrived, I was impressed by the warm welcome and the attention to detail from the staff. The rooms are spacious, extremely clean, and beautifully designed, offering both comfort and elegance. Everything you need for a relaxing stay is p… more

I had a truly wonderful stay at this hotel. From the moment I arrived, I was impressed by the warm welcome and the attention to detail from the staff. The rooms are spacious, extremely clean, and beautifully designed, offering both comfort and elegance. Everything you need for a relaxing stay is provided. The service is outstanding and very efficient, whether at reception, room service, or the restaurant. The breakfast is rich and varied, with high-quality options for all tastes. Facilities such as the spa and swimming pool are luxurious and well maintained, adding to the overall experience of comfort and relaxation. Overall, this hotel perfectly combines luxury, comfort, and excellent service. I highly recommend it for anyone looking for a premium and unforgettable stay.

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“Celiac-friendly hotel with excellent service, great team communication, beautiful sunrise, clean rooms and fast buggy”

We had both breakfast and dinner at the hotel and, as someone with celiac disease, I felt completely safe throughout our stay. A dedicated pan was arranged for our meals to prevent any cross-contact, and the team’s internal communication was excellent—everyone was aware of our dietary needs. The s… more

We had both breakfast and dinner at the hotel and, as someone with celiac disease, I felt completely safe throughout our stay. A dedicated pan was arranged for our meals to prevent any cross-contact, and the team’s internal communication was excellent—everyone was aware of our dietary needs. The sunrise at the hotel is absolutely beautiful and a perfect way to start the day. The buggy service is very fast and always available when needed, which made getting around the property easy and comfortable. Rooms were cleaned regularly and kept in great condition. For breakfast, I enjoyed a delicious omelet, and for dinner we chose salmon and sea bass, both prepared with great care for gluten-free requirements. Special thanks to Manager Serdar Bey, Chefs Murat, Berk, and Umut, and the service team Kaan Bey, Gül Hanım, and Doğan Bey, as well as Ayşe Ada. At the beach, Özlem Hanım was also very attentive. Overall, a truly celiac-friendly hotel with excellent service, strong team coordination, and a very comfortable stay. Highly recommended!

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“Incredible hotel and team”

Incredible hotel with exceptional staff! The room, facilities, spa, gym, food were all faultless! Already want to rebook for next year!

“A lot to improve”

I was torn on how to rate this hotel. To be clear, the property is beautiful; landscaped out of this world (likely the best I have seen save for perhaps Four Seasons in Bali) and all staff members try very hard and some are extremely nice and kind like Dogan, Zaynep, Busan, Sevval to name a few. … more

I was torn on how to rate this hotel. To be clear, the property is beautiful; landscaped out of this world (likely the best I have seen save for perhaps Four Seasons in Bali) and all staff members try very hard and some are extremely nice and kind like Dogan, Zaynep, Busan, Sevval to name a few. The spa is excellent. However there are definite issues which cannot be overlooked: the disparity between prices in the resort and value offered is the most obvious one; the quality of service is often lacking seemingly due to a lot of new staff that is just being trained; many of the amenities advertised (shops and restaurants) were not even open (an unnecessary annoyance for a resort that pretends to be world class) A few concrete examples: - check in experience not up to par; baby items ordered and promised weeks ago simply not there; last minute scramble to get the room ready (at midnight) - to be laughed at is that instead of a baby cot (requested and confirmed); they provided a chair lounger with no sides..funny - everything is extremely overpriced. 40 euros for a pizza, 50 euro for a burger ?? - it so happened the mornings and nights were cold; the resort does have gas heaters but they either don’t work or are not where they were supposed to be; for example a 250 euro per person Hakkassan experience (average quality of food, I might add) on the dock by the water was significantly diminished by cold and windy weather. Did any of the managers think about bringing heaters down to keep guests warm and comfortable? The weather forecasts were pretty accurate so the cold and windy was not a surprise - their Meet@Greet is a weird service. They offer it free with (excessively priced) transfers for two people on arrival but for some mysterious reason want to charge extra 50 euros pp for groups over two. It seems like a totally useless service in any case if you have cleared immigration in Istanbul (but they don’t tell you that probably because they don’t understand it themselves ). You don’t need someone to walk you 50 yards from the baggage claim to your car for 50 euros - i repeatedly tried to understand what they actually offer but got vague answers. In the end I suggested that we take the two free Meet&Greets and the other two people walk 20 feet behind to avoid being charged which I guess caused them to see the silliness of their price structure so they generously included it for all four. In the end I can confirm it’s totally useless . The meet and greet on departure (when you actually might need it if you are clearing customs and immigration ); is NOT free regardless of the size of the group. Well at the time of writing this I have gone through the departure process and can confirm that Meet&Greet is totally useless and unnecessary. Funny that I offered to have them included for two of our group that were actually traveling internationally with a small baby but their management (no small matter ) refused. Consequently we took two 50 euro taxis as opposed to their 400 euro transfer. Nothing but a money grab I have been to Turkey countless times and I know the country has some fantastic hotels and can provide an amazing experience. The MO is just not there but due to all the positives, I gave it a four star ratings.

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