Pueblo Bonito Rose Resort And Spa - All Inclusive

“The exceptional, good, and bad of Pueblo Bonito Rose”

I recently stayed at Pueblo Bonito Rose and had a very mixed experience. First and foremost, the staff are truly exceptional. Every interaction was met with a smile, and they consistently went above and beyond to provide helpful information and attentive service. It’s clear they work very hard, an… more

I recently stayed at Pueblo Bonito Rose and had a very mixed experience. First and foremost, the staff are truly exceptional. Every interaction was met with a smile, and they consistently went above and beyond to provide helpful information and attentive service. It’s clear they work very hard, and tipping is important as it’s a meaningful part of their income. However, the pricing at the resort is extremely high for what you receive—particularly when it comes to food and beverages. Because of this, the meal plan may be the most practical option, though even that comes with some disappointment. The quality of the buffets varied significantly. The Easter breakfast buffet (priced at $70 per person) was very good and set a high expectation. Unfortunately, the Easter dinner “fajita” buffet was the complete opposite. The meats—chicken, beef, and pork—were all very tough and difficult to eat. It also appeared that some of the salads and desserts were leftovers from the morning buffet, and several of the sides were unappealing in both presentation and taste. Drinks are also overpriced. While the margaritas were decent, paying $17.50 for one served in a plastic cup felt excessive. Overall, the incredible staff is the highlight of this resort, but the food quality and pricing structure do not match the level you’d expect. With some improvements in consistency and value, this could be a much stronger experience.

less

“Cabo 2026”

It was nice but the staff was not as attentive and helpful as the staff I dealt with in the Dominican Republic

“Platinum plan was not worth the money”

My wife and I stayed at the Rose' for a week and purchased their Platinum all inclusive plan. I can say I was very disappointed in the services that the plan promised and what we actually received. The pre-arrival concierge was only an e-mail no personal contact and if you didn't know to ask for s… more

My wife and I stayed at the Rose' for a week and purchased their Platinum all inclusive plan. I can say I was very disappointed in the services that the plan promised and what we actually received. The pre-arrival concierge was only an e-mail no personal contact and if you didn't know to ask for something you didn't get it. We did make two dinner reservations for the first two nights which they made , but there was a threating note back that if we missed the reservations we would be subject to a penalty amount. There is no preferred check in line or check out line. We waited in line like everyone else. We got no special reservations at any restaurant we had to make them are selves. Same with the shuttle we had no help or any attention with the shuttle we were just told to use the app. If you received any resort credits ( From your owners meeting ) you were not allowed to use any of them in conjunction with any other discount. For example you receive a 30 minute massage ,but you couldn't get an additional time without paying full price of $240.00 each for 60 minutes. Needless to say we only did the 30 minutes. The credits were not good in any store because under the platinum plan you received discounts which meant your percentage off was no good. It just seemed like the extra money was a waste. On the plus side which kept the review from being a 1 star was the people at the resort that made our trip very enjoyable. Overall I would never spend the money on there " Platinum " Plan as they did not treat us any different then someone on a regular all inclusive.

less