Name: Hotel Riu Palace Costa Mujeres - All Inclusive
Address: Boulevard Costa Mujeres, Boulevard Costa Mujeres - Costa Mujeres, Quintana Roo, MX
Rating: 9

Description

Relax at the full-service spa, where you can enjoy massages and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools, a complimentary water park, and a 24-hour health club. Additional amenities at this Art Deco property include complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands.. Featured amenities include li… more

How to arrive

Costa Mujeres - See map

Located in Costa Mujeres, Hotel Riu Palace Costa Mujeres - All Inclusive is by the ocean, within a 15-minute drive of Playa Mujeres Golf Club and Punta Sam Ferry Terminal. This all-inclusive property is 14.8 mi (23.9 km) from Langosta Beach and 17.2 mi (27.7 km) from Cancun Convention Center.. Distances are displayed to the nearest 0.1 mile and kilometer. Playa Mujeres Golf Club - 5.8 km / 3.6 mi Mujeres Beach - 7.5 km / 4.7 mi Punta Sam Ferry Terminal - 9 km / 5.6 mi Punta Sam Beach - 9.1 km / 5.6 mi El Meco Archaeological Site - 11.6 km / 7.2 mi Arrecife El Meco Underwater Museum - 11.9 km / 7.4 mi El Niño Beach - 13.3 km / 8.3 mi Garrafon Natural Reef Park - 14.6 km / 9 mi Ultramar Ferry Puerto Juárez - 14.6 km / 9.1 mi Gran Puerto Pier - 15.1 km / 9.4 mi Museo Iconografico de la Carrera Panamericana - 15.3 km / 9.5 mi Isla Mujeres Ferry Terminal - 16.5 km / 10.2 mi Séptimo Día Adventist Church - 16.7 km / 10.4 mi Parador Fotográfico - 16.7 km / 10.4 mi Isla Mujeres Cemetery - 16.8 km / 10.4 mi The nearest major airport is Cancun Intl. Airport (CUN) - 35.3 km / 21.9 mi . Near Mujeres Beach.

Facilities and services

Restaurants

Enjoy international cuisine at Spaces, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 6 bars/lounges or 2 poolside bars. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.
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Other: Air conditioning; Heating (free of charge)

Additional services: Dry cleaning service; Laundry; Laundry Service; Lift; Maid

Reception: 24-hour reception; Concierge service; Porter service

Entertainment: Computer room; Disco / DJ; Entertainment; Shops in hotel

Parking: Nearby parking; Parking; Security-controlled parking

Smoking: Smoke detector; Smoking area

Wi-Fi: Complimentary Wi-Fi

Services: 24-hour gym; Balcony; Barbecue; Café; Car rental; Cash machine at the hotel; Coffee machine; Garden; Hair dryer; Hairdresser / Barber; Indoor pool; Iron; Ironing equipment; Luggage storage; Medical service; Meeting room; Newspapers; Private pool; Public bathroom; Room service; Safe; Sale of tickets; Security; Sun terrace; Sun terrace; Terrace; Vending machines

Children: Babysitting service; Childcare; Game area; Kids' playground; Kids' pool; Kid´s club

Bars: Bar; Coffee/tea in public areas; Pool bar; Snack bar

Restaurants: Barbecue / grill

Swimming pools: Children’s pool; Full SPA circuit; Poolside parasols; Poolside sun loungers

Gym and SPA: Gym; Jacuzzi; Massages; Sauna; Spa; Turkish bath

Activities: Diving; Golf course; Snorkelling; Table tennis; Water park

Accessibility: Wheelchair-accessible room

Check-in/Check-out

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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.

Additional information

Key pick-up

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Taxes included in the final price

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Why does Hotel Riu Palace Costa Mujeres - All Inclusive stand out?

Featured services include Air conditioning, Heating (free of charge), Ceiling fan, Laundry Service. See full list of services at Hotel Riu Palace Costa Mujeres - All Inclusive.
Why choose Hotel Riu Palace Costa Mujeres - All Inclusive?

Hotel Riu Palace Costa Mujeres - All Inclusive is highly recommended as a property for
Does Hotel Riu Palace Costa Mujeres - All Inclusive have a pool service?

Hotel Riu Palace Costa Mujeres - All Inclusive has Children’s pool, Poolside sun loungers, Poolside parasols, Full SPA circuit.
Are there restaurants at Hotel Riu Palace Costa Mujeres - All Inclusive?

Yes, guests at Hotel Riu Palace Costa Mujeres - All Inclusive will be able to enjoy Restaurant, Barbecue / grill, Breakfast.
Does Hotel Riu Palace Costa Mujeres - All Inclusive have somewhere to park?

Hotel Riu Palace Costa Mujeres - All Inclusive has Nearby parking, Parking, Security-controlled parking for its guests.
Is there a spa at Hotel Riu Palace Costa Mujeres - All Inclusive?

Yes, Hotel Riu Palace Costa Mujeres - All Inclusive has Turkish bath, Gym, Jacuzzi, Massages, Sauna, Spa.
Is there Wi-Fi at Hotel Riu Palace Costa Mujeres - All Inclusive?

Yes, Hotel Riu Palace Costa Mujeres - All Inclusive has Complimentary Wi-Fi.
What check-in and check-out times does Hotel Riu Palace Costa Mujeres - All Inclusive have?

Yes, check-in at Hotel Riu Palace Costa Mujeres - All Inclusive is from 3.00 pm and check-out is by 12.00 pm.
Does Hotel Riu Palace Costa Mujeres - All Inclusive have good guest reviews?

Yes, guests at Hotel Riu Palace Costa Mujeres - All Inclusive have highlighted that: Riu palace costa mujeres April 24-may 1 2026 Uneventful plane ride out of YYT (1 hr behind schedule but made up for it en route ) Landed and went through immigration seamlessly. It’s a big airport so trying to figure out where to go was the biggest issue. We did get dragged aside by people trying to sell you excursions on the premise they were helping you find the right way to go. Baggage was super slow coming out and when it finally did finding where our bus was located was even more frustrating. We had to walk through an area where many people were yelling at you trying to get you to take a taxi / cab - almost like they were in stalls. Very unnerving and them trying to find someone to help and trust you find your bus was a bit stressful! Finally eyed Our nexus operator and got on the bus - another wait for passengers( approx an hour ) Then onto resort- approx another hour - high traffic as it was about 5-530 at the point. Check in was seamless and we were greeted with cold drink. Wasn’t quite sure what way to go and were not offered help so we dragged our luggage up elevators until we found our room. Beautiful room / well equipped with all modern amenities. Mini bar stocked with beer / soda / water Coffee and coffee maker Hairdryer / iron King bed Shampoo / conditioner/ body wash Liquor dispenser with 4 bottles Buffet breakfast had a wide assortment of everything you could imagine. Coffee is self serve before 7 am At the 24 hour lounge in reception. But it’s a press of a button. Americanos / lattes/ espressos/ hot chocolate etc Super easy. There was also food offered here depending on meal time which items were available. Pop / juice / tea also available here. Lunch we generally went to snack bar ( Pepe’s ) Fries , ribs, hot dogs , nachos, chicken , burgers ( often undercooked - only complaint) Pool side there was a fruit and an ice cream cart going around in the afternoon. Very nice touch on those super hot days ! Many pools to choose from though only the swim up bar was adult and that was generally packed except on Tuesday ( that’s the pool party at the other Riu ) it was a great opportunity for us to enjoy it as not near as crowded - only day we went and we enjoyed it for a few hours. Staff were top notch. Supper - we loved every restaurant we tried. Steakhouse x 2 Surf and turf and the lobster Mac and cheese omg ! Japan was great. Fish tacos yummy Italian - the lasagna was magnificent. Again staff top notch and service was perfect. Get there early when they open to reserve your spot as first come first serve. Cappuccino coffee house Lots of specialty coffee options Ice cream coffee the best. Cheesecake, brownies , banana bread so good. They also serve yogurts parfaits and ice cream. Sandwich’s and subs and muffins. Beach Sand was light and soft. Cleaned daily though some seaweed but I know not much compared to other resorts. Water was rough and red flag every day. We got in just up to our waist one day and could feel it tugging at us so decided to stay out of it after that. We are used to the Cuba beach’s and the beach was lack Lustre for us because of that comparison. Always plenty of seats to be had - No umbrellas so depending on the shade of the palm Trees which worked better than I expected. Night life We went to a couple of the shows. And popped over to the Riu party one evening. Overall it’s a quieter resort imo. Drinks are endless. You name it they make it. Canned beer available anywhere. Water park. Great spot- no drinking here and there are height restrictions for kids. They run a very smooth operation here, safety seems to be top of mind. One at a time down slides and not til previous person out of pool. No swimming just slide and go. Overall we had a great week and would probably return. The resort is immaculate and staff very friendly. Always attending to guests and no matter where we were there was no wait for food ,drink or service.
What are the features of the surroundings of Hotel Riu Palace Costa Mujeres - All Inclusive?

Located in Costa Mujeres, Hotel Riu Palace Costa Mujeres - All Inclusive is by the ocean, within a 15-minute drive of Playa Mujeres Golf Club and Punta Sam Ferry Terminal. This all-inclusive property is 14.8 mi (23.9 km) from Langosta Beach and 17.2 mi (27.7 km) from Cancun Convention Center.. Distances are displayed to the nearest 0.1 mile and kilometer. Playa Mujeres Golf Club - 5.8 km / 3.6 mi Mujeres Beach - 7.5 km / 4.7 mi Punta Sam Ferry Terminal - 9 km / 5.6 mi Punta Sam Beach - 9.1 km / 5.6 mi El Meco Archaeological Site - 11.6 km / 7.2 mi Arrecife El Meco Underwater Museum - 11.9 km / 7.4 mi El Niño Beach - 13.3 km / 8.3 mi Garrafon Natural Reef Park - 14.6 km / 9 mi Ultramar Ferry Puerto Juárez - 14.6 km / 9.1 mi Gran Puerto Pier - 15.1 km / 9.4 mi Museo Iconografico de la Carrera Panamericana - 15.3 km / 9.5 mi Isla Mujeres Ferry Terminal - 16.5 km / 10.2 mi Séptimo Día Adventist Church - 16.7 km / 10.4 mi Parador Fotográfico - 16.7 km / 10.4 mi Isla Mujeres Cemetery - 16.8 km / 10.4 mi The nearest major airport is Cancun Intl. Airport (CUN) - 35.3 km / 21.9 mi . Near Mujeres Beach.
What is the exact address of Hotel Riu Palace Costa Mujeres - All Inclusive?

You´ll find Hotel Riu Palace Costa Mujeres - All Inclusive in Costa Mujeres - Boulevard Costa Mujeres
Which chain does Hotel Riu Palace Costa Mujeres - All Inclusive belong to?

Hotel Riu Palace Costa Mujeres - All Inclusive belongs to RIU Hotels & Resorts.

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8,8 Very good

Rating 4,4 around 5 for travellers of Tripadvisor

Very good

Based on 4903 reviews

Rating 4,5 around 5 for travellers of Tripadvisor

Quiet in the room

Location

Rating 4,7 around 5 for travellers of Tripadvisor

Rooms

Service

Value for money

Rating 4,8 around 5 for travellers of Tripadvisor

Cleanliness

This accommodation stands out for its good cleaning service

Showing 5 featured reviews out of 4903 TripAdvisor reviews

hereandthere043

St. John's, Canada

01/05/2026

“Great top notch resort”

Riu palace costa mujeres April 24-may 1 2026 Uneventful plane ride out of YYT (1 hr behind schedule but made up for it en route ) Landed and went through immigration seamlessly. It’s a big airport so trying to figure out where to go was the biggest issue. We did get dragged aside by people trying to sell you excursions on the premise they were helping you find the right way to go. Baggage was super slow coming out and when it finally did finding where our bus was located was even more frustrating. We had to walk through an area where many people were yelling at you trying to get you to take a taxi / cab - almost like they were in stalls. Very unnerving and them trying to find someone to help and trust you find your bus was a bit stressful! Finally eyed Our nexus operator and got on the bus - another wait for passengers( approx an hour ) Then onto resort- approx another hour - high traffic as it was about 5-530 at the point. Check in was seamless and we were greeted with cold drink. Wasn’t quite sure what way to go and were not offered help so we dragged our luggage up elevators until we found our room. Beautiful room / well equipped with all modern amenities. Mini bar stocked with beer / soda / water Coffee and coffee maker Hairdryer / iron King bed Shampoo / conditioner/ body wash Liquor dispenser with 4 bottles Buffet breakfast had a wide assortment of everything you could imagine. Coffee is self serve before 7 am At the 24 hour lounge in reception. But it’s a press of a button. Americanos / lattes/ espressos/ hot chocolate etc Super easy. There was also food offered here depending on meal time which items were available. Pop / juice / tea also available here. Lunch we generally went to snack bar ( Pepe’s ) Fries , ribs, hot dogs , nachos, chicken , burgers ( often undercooked - only complaint) Pool side there was a fruit and an ice cream cart going around in the afternoon. Very nice touch on those super hot days ! Many pools to choose from though only the swim up bar was adult and that was generally packed except on Tuesday ( that’s the pool party at the other Riu ) it was a great opportunity for us to enjoy it as not near as crowded - only day we went and we enjoyed it for a few hours. Staff were top notch. Supper - we loved every restaurant we tried. Steakhouse x 2 Surf and turf and the lobster Mac and cheese omg ! Japan was great. Fish tacos yummy Italian - the lasagna was magnificent. Again staff top notch and service was perfect. Get there early when they open to reserve your spot as first come first serve. Cappuccino coffee house Lots of specialty coffee options Ice cream coffee the best. Cheesecake, brownies , banana bread so good. They also serve yogurts parfaits and ice cream. Sandwich’s and subs and muffins. Beach Sand was light and soft. Cleaned daily though some seaweed but I know not much compared to other resorts. Water was rough and red flag every day. We got in just up to our waist one day and could feel it tugging at us so decided to stay out of it after that. We are used to the Cuba beach’s and the beach was lack Lustre for us because of that comparison. Always plenty of seats to be had - No umbrellas so depending on the shade of the palm Trees which worked better than I expected. Night life We went to a couple of the shows. And popped over to the Riu party one evening. Overall it’s a quieter resort imo. Drinks are endless. You name it they make it. Canned beer available anywhere. Water park. Great spot- no drinking here and there are height restrictions for kids. They run a very smooth operation here, safety seems to be top of mind. One at a time down slides and not til previous person out of pool. No swimming just slide and go. Overall we had a great week and would probably return. The resort is immaculate and staff very friendly. Always attending to guests and no matter where we were there was no wait for food ,drink or service.

Tim H

29/04/2026

“Amazing service from Rita”

Rita at Hotel Riu Palace Costa Mujeres buffet was incredibly friendly, attentive, and efficient. She made every meal more enjoyable with her great service and positive attitude.

Joshua K

27/04/2026

“Pretty good stay”

- very nice property with lots of entertainment for the kids - restaurants were not great and would recommend the buffet (just stay away from the fresh lettuce/salads) - location was about 1 hr from the airport. Suggest arranging a private transfer - staff were amazing. Alexis was a crowd favourite… more

W8958GFpaulp

02/05/2026

“Needs improvement”

I would rate this hotel 3 out of 5. The room was clean and comfortable, which made the stay decent overall. However, there are several areas that need improvement. The swimming pool amenities are in need of renovation or repair, as they feel outdated and not well maintained. The food was average at… more

tomandme123

Bedford, Canada

“An average stay…”

This was our first time at a RIU brand hotel and we were disappointed in comparison to other brands we stayed at (such as the Majestic chains) which was in the same price range but provided a better quality experience. We will not return to another RIU mostly based on lack of sleep due to noisy h… more

The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info

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Hotel Riu Palace Costa Mujeres - All Inclusive