Description
The Playa del Carmen hotel includes two fresh water swimming pools surrounded by a vast park, a Jacuzzi, a solarium-terrace, a gym and the wellness centre with a range of different treatments and massages.
- Other
- Air conditioning
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Computer room
- Disco / DJ
- Entertainment
- Games room
- Pool table
- Shops in hotel
- TV lounge
- Parking
- Nearby parking
- Parking
- Smoking
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Barbecue
- Café
- Car rental
- Cash machine at the hotel
- Chapel
- Coffee machine
- Currency exchange
- Doctor
- Free gym nearby
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Iron
- Ironing equipment
- Luggage storage
- Medical service
- Meeting room
- Pool
- Room service
- Safe
- Sale of tickets
- Security
- Serviced office
- Stores
- Sun terrace
- Terrace
- Wedding service
- Children
- Babysitting service
- Childcare
- Children´s entertainment
- Cot
- Game area
- Kids' playground
- Kid´s club
- Bars
- Bar
- Pool bar
- Restaurants
- Breakfast buffet
- Buffet restaurant
- Rooms for events / banquets
- À la carte restaurant
- Swimming pools
- Children’s pool
- Full SPA circuit
- Poolside parasols
- Poolside sun loungers
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Bike rental
- Diving
- Golf course
- Golf course within 3 km
- Snorkelling
- Tennis court
- Accessibility
- Facilities for people with disabilities
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 8812 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Playa Del Carmen
Showing 5 featured reviews out of 8812 TripAdvisor reviews
M
Mary M
London, United Kingdom
02/05/2026
“Wonderful RIU Palce Mexico ✈️🇲🇽 ☀️ 🏖️ 😁”
Absolutely fantastic time at Riu Palace Mexico - Playa car, everyone was so lovely & would like to mention a few names, must say the food was exceptional with lots of choices, lots of bars to drink at, & the entertainment was amazing such fun. Our room was wonderful the one with a spiral staircase … more
J
Jon P
04/04/2026
“Riu Pakace Mexico”
I’ve just returned from a fantastic stay here with my partner. I could not fault anything at all. Even when I encountered slight issues with our key card for our room it was resolved and even given a nice complimentary gift for us both. The beach was idyllic and the pools were fantastic includin… more
F
FlanniganF
Barcelona, Spain
29/03/2026
“Paradise”
As frequently returning guests at this fabulous hotel,each time our stay gets better & better. From the moment you step into the vast lobby & see those amazing iconic 3 chandeliers, our smiles returned from a tiring 24 hrs plus of travelling from the UK,to being checked in by Alicia ( same as last … more
A
Applewood007
Hastings, United Kingdom
28/03/2026
“Now double standards,Americans only”
Hotel is in the right palace after 33 times why would I return answer the staff . But this time via TUI I have book for November expecting the same hotel and no indication from TUI when I booked is that the hotel is going to be closed for 3 months June July August for refurbishment that will be ni… more
V
Vanessa T
15/04/2026
“Very good resort”
Overall this is a very good resort. Check-in was easy Friendly and great service Grounds are well kept We had an issue with the AC, they sent someone to fix it, but it didn’t work, they gave us a different room and followed up to make sure everything was ok. We were lucky, the beach was beautifu… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
10
Excellent
Based on 5 reviews
Service: 10
Cleanliness: 10
Room: 9
Facilities: 9
Location: 10
Breakfast: 10
Lunch/Dinner: 10
Quality/Price: 9
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