The hotel Grand Palladium Kantenah is located in the vicinity of a private and public sandy/rocky/stone beach. There is a 24h shuttle between the hotel and the airport 24h a day. The beach is patrolled by a lifeguard and awarded a blue flag. Here, there are sun loungers, cushions, sun umbrellas and beach towels available. Cold drinks are served at the bar on the beach. There is a promenade where …
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The hotel Grand Palladium Kantenah is located in the vicinity of a private and public sandy/rocky/stone beach. There is a 24h shuttle between the hotel and the airport 24h a day. The beach is patrolled by a lifeguard and awarded a blue flag. Here, there are sun loungers, cushions, sun umbrellas and beach towels available. Cold drinks are served at the bar on the beach. There is a promenade where you can take leisurely walks. The air-conditioned, GPS-verified hotel is equipped with a 24h reception (check-in is possible around the clock), a lobby bar, Wi-Fi, internet access, a lift, a supermarket, a kiosk and other shops, a boutique, cash machine, a jacuzzi, showers and changing rooms, a first aid kit, parking spaces (limited) as well as a TV lounge with satellite TV. In the outdoor area you will find a garden as well as a supervised pool (open all year) with clubhouse, where sun loungers, sun umbrellas and pool towels are available for free. For children there is also a separate and an integrated children's pool with a non-swimming area as well as a water slide (type open/tunnel slide). Furthermore, you can relax outdoors on a roof terrace. You can store your valuables in the safe, and your luggage in the hotel`s storage room. In addition, the hotel Grand Palladium Kantenah is video-monitored 24h a day. For your entertainment, the hotel offers a library/reading room, a cinema, a theatre, a casino and a disco. You can spend social time at the beach club. For the young hotel guests there is a playground. For very young guests, kid`s chairs and cots can also be provided. There is also a laundry and ironing service. Ironing equipment can also be borrowed at the hotel. For your comfort, in addition to the concierge service the hotel page will ensure you are looked after. If necessary, you can contact the medical centre at any time. Guests at the accommodation can get a wake-up call from the hotel personnel. The energy supply is 110 Volts. For conventions and other business meetings, the hotel offers a business centre as well as a (auditorium-style) conference area with a reception, lectern, tables, a video projector, printer, scanner, overhead projector, internet access as well as a catering service. A photographer can also be ordered from the hotel for business events. In addition, the hotel sells tickets for excursions. For guests on their honeymoon, the hotel has special offers such as a romantically-decorated room, rooms with a particularly romantic location and view, special honeymoon packages, a present or flowers in the room. In your hotel, a lot of focus is placed on sustainability. This includes the hotel`s own recycling bins, organic food and ecological meals, a central room air-conditioning and environmentally-friendly cleaning. That is why the hotel Grand Palladium Kantenah was also awarded a sustainability certificate. The hotel requires that all guests pay a deposit upon arrival. American Express, Euro/Master Card, Visa and EC cards are accepted as means of payment. Due to its barrier-free facilities , such as a revolving door in the entrance area, a sliding door in the entrance area, an automatic hotel door, a hotel door that can be opened manually, separate, barrier-free entrances, wheelchair accessible rooms, a wheelchair accessible lift, a handrail in the elevator and wheelchair-accessible bathrooms, the hotel is also suitable for wheelchair users. Catering As catering services the hotel offers all-inclusive and all-inclusive light. Breakfast is offered from the buffet or as brunch. Lunch and dinner are also served as a set meal, à la carte or from the buffet with starters, salads and desserts. All Inclusive Light includes coffee & tea, beer, wine as well as local and international alcoholic beverages. When booking all-inclusive, one welcome drink and one meal in the à la carte restaurant are included. As part of the all-inclusive service, water (24h), softdrinks (24h), coffee and tea (24h), snacks (24h), beer (24h), wine (24h), local and international alcoholic beverages (24h, limited) as well as international alcoholic beverages (unlimited) are available at no extra charge. For the meals, there are a buffet restaurant with terrace (Italian, Mediterranean, calorie-reduced, gluten-free and vegetarian dishes) and the cafeteria, a 24h snackbar as well as the pool bar. The drinks menu of the hotel includes water, soft drinks, coffee and tea, beer, wine and 24h international alcoholic beverages. For dinner, guests are asked to wear appropriate clothing in the restaurant. Sports & Leisure To keep your fitness up on holiday, there is a gym (open 24 hours a day) for guests to use. If you don`t want to miss out on training with a ball during your holidays, you`ll find a grass football pitch and a basketball court. During your holiday you can also take part in aerobics and yoga courses. There is also the option to play billiards. With beach volleyball, table tennis and volleyball various other sports offer a lot of variety on holiday. In addition to a tennis court there is also a tennis school and a tennis rental. For cyclists there is a storage room. A sauna and a wellness shower await you in the. The hotel also offers massages and beauty treatments. Let yourself be pampered in the Hamam and find peace and quiet in the relaxation room. Spend some healthy and relaxing hours with hot stone therapy, hydrotherapy as well as brine baths. Infants can be looked after in the hotel`s own baby club. For older children the care takes place in the children`s club. There is a babysitting service in the hotel. The mini disco also offers age-appropriate entertainment for young hotel guests. Furthermore there is a youth club. In terms of adult entertainment, evening shows and live music are presented and there is a games room available to use. Some of the sports are already included in the price. Additional information Larger groups of young people under the age of 25 are not allowed in this property, as this is a hotel especially for families. This hotel is gay-friendly. The hotel staff speak English and Spanish.
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Based on 16161 reviews
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This accommodation stands out for its wealth of amenities
Showing 4 featured reviews out of 16161 TripAdvisor reviews
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Paul S
19/05/2026
“Chocolate heaven”
Chocolate tasting at palladium travel club. Hosted by Gael, very informative and great trading chocolate samples. Andrea was a great host.
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Rana W
London, United Kingdom
18/05/2026
“A great hotel”
From the moment you arrive, you are welcomed with friendly smiles and exceptional service that continues throughout your stay. Surrounded by beautiful green jungle, the hotel offers a truly unique experience where you can enjoy the local wildlife right on your doorstep. A special thank you to our … more
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neil1270
London, United Kingdom
18/05/2026
“Great stay”
Amazing stay staff are fantastic and so helpful the whole experience was out of this world , we came on honeymoon and felt so spoilt just amazing place to stay and would love to come back
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Shardae A
17/05/2026
“My 2nd time at TRS in 6 months”
This was my second time visiting the TRS Yucatán. My first trip was 6 months ago in October 2025. The level of professionalism, care and overall pleasantness remained the same in both experiences. I was so happy to have the same butler I had six months ago and see the same staff in the Helio restau… more
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