Description
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, a health club, and an outdoor tennis court. Additional amenities at this Belle Époque resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).. Featured amenities include li… more
Located in Cancun (Zona Hotelera), Kempinski Hotel Cancún is within a 5-minute drive of Luxury Avenue Shopping Mall and Aquaworld. This beach resort is 1.3 mi (2 km) from La Isla Shopping Mall and 2 mi (3.1 km) from Iberostar Cancun Golf Course.. Distances are displayed to the nearest 0.1 mile and kilometer. Ballenas Beach - 0.2 km / 0.1 mi Nichupté Lagoon - 0.4 km / 0.2 mi Luxury Avenue Shopping Mall - 0.9 km / 0.6 mi Kukulcan Plaza Shopping Mall - 1 km / 0.6 mi Aquaworld - 1.4 km / 0.9 mi Marlin Beach - 1.5 km / 0.9 mi Hotel Zone Beaches - 1.5 km / 1 mi La Isla Shopping Mall - 2.1 km / 1.3 mi El Sol de Cancun - 2.1 km / 1.3 mi Oasis Arena - 2.2 km / 1.4 mi San Miguelito - 2.3 km / 1.4 mi Yamil Lu'um Archaeological Zone - 2.3 km / 1.5 mi West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 2.4 km / 1.5 mi Maya Museum of Cancun - 2.7 km / 1.7 mi Iberostar Cancun Golf Course - 2.7 km / 1.7 mi The preferred airport for Kempinski Hotel Cancún is Cancun Intl. Airport (CUN) - 18.5 km / 11.5 mi . Near Luxury Avenue Shopping Mall.
Grab a bite at The Club Grill, one of the resort's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.
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- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Computer room
- Dance hall
- Shops in hotel
- Parking
- Nearby free parking
- Nearby parking
- Parking
- Security-controlled parking
- Valet parking
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Banquet and event room
- Barbecue
- Bike rental
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Conference centre
- Currency exchange
- Doctor
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Heated pool
- Indoor pool
- Iron
- Ironing equipment
- Library
- Lockers
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Picnic area
- Poolside huts
- Private check-in / check-out
- Private pool
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Stores
- Sun terrace
- Sun terrace
- Supermarket in hotel
- Terrace
- Trouser press
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Childcare
- Children´s entertainment
- Game area
- Kids' playground
- Kids' pool
- Kid´s club
- Swimming pools
- Children’s playground
- Children’s pool
- Full SPA circuit
- Poolside parasols
- Poolside sun loungers
- Bars
- Bar
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Restaurants
- Breakfast buffet
- Kids buffet
- Menu for diabetics (on request)
- Restaurant guide
- Rooms for events / banquets
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Bike rental
- Golf course
- Golf course within 3 km
- Tennis court
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible lobby
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 4486 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its wealth of amenities
Showing 5 featured reviews out of 4486 TripAdvisor reviews
T
torreyshearer
Washington DC, District of Columbia
08/06/2026
“Kempinski Luxury in Cancun”
This was my second Kempinski stay, after visiting the Munich property during Oktoberfest a few years ago, and once again the service was outstanding. The staff are what make this hotel special—friendly, professional, and genuinely focused on creating a great experience. The property features beauti… more
A
Adrienne C
05/06/2026
“Best service from a wonderful waiter!”
Osman is the best waiter EVER very attentive speaks and understands English !!! please ask for him when having a perfect breakfast on that perfect day ..
P
Portia H
05/06/2026
“Chandon for breakfast!”
Osman and Sulaymi were absolutely AMAZING! Such sweet and wonderful people who made sure we felt seen and comfortable!! 10/10!! 5 Stars ⭐️!!
E
ETAMale
05/06/2026
“Third time - keeps getting better”
These people could teach lessons on how to do luxury customer experience. This was our third stay at this hotel - our second visit since converting from a Ritz to Kempinski. The service across the property was off-the-charts outstanding. If I could rate 6 stars I would. I wish I had made a note of … more
O
ocityweeks
Cancun, Mexico
01/06/2026
“True 5 star experience in Cancun”
Kempinski is truly a 5 Star experience. Everyone is available for any need you may have. Nothing is a problem. Our pool attendant Rangel made sure we were well taken care of every day, setting us up with pillows and umbrellas. He was truly professional and loved his job!! We love this place, which … more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
10
Excellent
Based on 1 reviews
Service: 10
Cleanliness: 9
Room: 10
Facilities: 10
Location: 10
Quality/Price: 10
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